Job description
Company Description
Talan is an international consulting and technology expertise group supporting Corporate and Investment Banking (CIB) and Financial Services clients through large-scale transformation programs driven by data, technology, and innovation.
In North America, Talan works with some of the largest U.S., French, and Japanese banks, delivering high-value expertise across front-office, risk, finance, regulatory, and technology domains.
With over 20 years of experience, a presence across five continents and 21 countries, and Great Place to Work® certification, the Group is on track to reach 8,000 employees worldwide, including 600 in North America.
Job Description
Location: NYC (Hybrid – 3 days onsite/week)
Visa Sponsorship: We offer sponsorship under specific treaty-based U.S. work visas, including TN and E-2 (for eligible Canadian, Mexican, and French citizens). We do not support or transfer other visa types (e.g., H-1B).
Our client, a leading international bank, is seeking an A pplication Production Support Analyst.
The team is responsible for supporting globally the ION and other platforms. The key focus is to provide BAU production support issues/user inquiries and align processes and procedures with the global support teams: to ensure current service agreements are met and requirements are successfully implemented, also to establish a high level of quality for the production systems supporting the FI businesses.
The ideal candidate will have a relevant experience in a similar role, the majority of which should have been gained within Front Office Trading.
Role and responsibilities
- Deliver day-to-day support for ION trading systems, ensuring platform stability.
- Troubleshoot and resolve production issues affecting trading operations.
- Work closely with various teams to support seamless integration across systems.
- Monitor application state and input/output data correctness throughout the day, hand-over with follow-the-sun support teams
- Ensure that all application support logs are fit for purpose
#LI-ASD
Qualifications
- Bachelor degree in Computer science, Engineering, Finance or Quantitative finance
- 3+ years haveof relevant experience in a similar role: providing support as part of a team, and have practical understanding of the criticality of trading applications.
- Good Knowledge of fixed income products, Python (scripting), SQL
- ION Trading system knowledge is a plus
- High motivation to learn a huge and complex environment
Company’s Benefits
At Talan, we invest in our employees’ well-being and empower them with benefits, including:
- 💵The salary range for this role is US$100,000 - US$140,000. We can also work on C2C.
- 💸401(k) retirement plan with company matching
- 🌴15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out)
- 📴8 paid holidays + 5 sick days + 2 personal days per year
- ❤️🩹Company health, dental, and vision insurance plans + FSA
- 🦺Voluntary STD and LTD
- 🚍 Commuter/transit benefits
All your information will be kept confidential according to EEO guidelines.
