Job description
TechFlow Inc. is a leading provider of technology solutions and professional services to government agencies, delivering innovative solutions that drive mission success. We are seeking a skilled Business Process Engineer to join our Platform Services Division in support of a large government contract. This fully remote position focuses on the administration, configuration, and optimization of a Computerized Maintenance Management System (CMMS) platform that supports critical industrial asset maintenance operations. The ideal candidate will have a strong understanding of maintenance business processes and the technical expertise to configure enterprise-level systems to meet complex operational requirements.
Key Responsibilities
Administer and configure the CMMS platform to support maintenance operations for industrial assets.
Gather and analyze business requirements from stakeholders and translate them into system configurations.
Design and implement workflows, business rules, and automation within the CMMS platform.
Configure asset hierarchies, work order processes, preventive maintenance schedules, and inventory management functions.
Develop and maintain system documentation including configuration guides, process flows, and standard operating procedures.
Conduct user training and provide ongoing support to maintenance teams and system users.
Perform system testing, quality assurance, and validation of configuration changes.
Collaborate with technical teams to integrate the CMMS with other enterprise systems.
Optimize business processes to improve maintenance efficiency and asset reliability.
Monitor system performance and recommend enhancements to improve user experience.
Support data migration, system upgrades, and platform enhancements.
Ensure system configurations comply with government standards and security requirements.
Bachelor’s degree in Engineering, Business Administration, Information Systems, or related field (or equivalent experience).
3+ years of experience administering and configuring enterprise CMMS or EAM (Enterprise Asset Management) platforms such as SAP EAM/PM, IBM Maximo, Salesforce Field Service, Infor EAM, Oracle EAM, or similar systems.
Strong understanding of maintenance management business processes including work order management, preventive maintenance, asset lifecycle management, and inventory control
Experience with system configuration, workflow design, and business rule implementation.
Proven ability to gather requirements and translate business needs into technical solutions.
Knowledge of industrial asset maintenance operations and best practices.
Excellent problem-solving and analytical skills.
Strong communication skills with ability to work effectively with technical and non-technical stakeholders.
Experience creating documentation and delivering user training.
Ability to obtain and maintain Public Trust Clearance (US Citizenship is required).
Preferred Qualifications
- Experience with multiple CMMS/EAM platforms (SAP, Maximo, Salesforce, etc.)
- Knowledge of reliability-centered maintenance (RCM) or total productive maintenance (TPM) methodologies
- Experience supporting government or federal agency contracts
- Familiarity with facilities management, fleet management, or industrial operations
- Understanding of asset performance management and condition-based maintenance strategies
- Experience with system integrations using APIs, web services, or middleware
- Knowledge of data management, reporting, and analytics within CMMS platforms
- Certification in relevant CMMS platforms or business process management
- Experience with change management and organizational adoption strategies
- Familiarity with ITIL, Lean, or Six Sigma methodologies
#techflow
Founded in 1995 at the start of the dot-com revolution, TechFlow helped large commercial clients such as Dreamworks, Toshiba, MGM, and others modernize their business systems. Today, with deep operational roots in the bi-coastal innovation hubs of California and Washington DC, TechFlow continues as a leader in applying innovative engineering, technology, integration solutions, and support services to the Federal Government’s most demanding mission and business challenges.
Our culture thrives on out-of-the-box thinking and the unique powerful entrepreneurial expressions of our employee-owners. As a 100% employee-owned company, we have a shared expectation of commitment, accountability, and responsibility driven by a culture that embraces innovation and new ideas. Our goal is not to do what has been done, but to do it better.
TechFlow has four principal lines of business: Platform Services, Digital Services, Base Operations, and Energy and Mobility Solutions. Our company has a strong track record of successful contracts in both areas and encourages cross-collaboration.
TechFlow, Inc is 100% employee-owned. Come make a difference in a job that contributes to your future and helps us build an agile workplace!
Employee stock ownership plan (ESOP) – Pride in being an employee-owner and annual employer contribution (per plan guidelines)
401k plan with Roth option.
- Eligibility for an employer match.
- Immediate vesting
Paid time off
Holidays – 11 paid holidays per year
Comprehensive medical, dental, and vision plans
Company-paid Life & AD&D insurance plan
Employee Assistance Program
Wellness Resources
Company-paid training and development program
Voluntary benefits include:
- Life & AD&D Insurance for employee, spouse, and children
- Short-term and long-term disability (per plan guidelines)
- Legal Shield and Identity Theft protection plans
- Pet Insurance
