Job Description
At Ten our goal is simple, to become the most trusted service business in the world.
We are already the global market leader for lifestyle management and concierge services, providing services from a strong global office network with over one thousand employees.
We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to innovate and to keep inspiring and to continue to improve the lives of millions of members. Will you help take us there?
As Group Reporting & Compliance Accountant you will play a critical role in producing annual financial statements, maintaining robust balance-sheet controls, supporting statutory reporting for all Ten entities worldwide and owning the compliance and filing processes at a Group level.
Your role involves end-to-end month-end close, balance sheet reconciliations, reporting controls, subsidiary-ledger hygiene and acting as key contact for local and Group audits. The priority is to deliver clean, IFRS-compliant financial statements within Group deadlines while driving continuous improvement in controls, automation and reporting quality.
You will work closely with the Global Finance Team and External Auditors on shared objectives such as month-end excellence, audit compliance, and control enhancement.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
External Group Reporting
Prepare the Group financial statements at half-year and year-end, including all supporting workings and schedules.
Support the Group Financial Controller in the preparation of the Annual Report and accompanying presentations.
Manage the Group audit, aligning between the finance team and the external auditors and ensuring all deliverables are submitted timeously and at the requisite level.
Own all technical accounting approaches, calculations and audit papers, including leases; intangible assets; R+D credits; share-based payments and intercompany.
Internal Month-End Close
Manage the month-end close process, including ledger locking and unlocking; data integrations into reporting tool; intercompany matching; month-end reviews; and team’s attending to queries raised.
Perform detailed balance sheet reviews accompanied by documented reconciliation reviews.
Monitor data integrity between ERP system and reporting system, identifying and resolving any integration issues on a timely basis.
Statutory Compliance [Audits & Filings]
Act as key contact for local audits, and support the regional accountants with preparing local financial statements and executing on local audits, ensuring timely completion with no audit issues.
Manage all local filings, supporting the regional accountants to ensure all submissions are made without errors and ahead of due dates.
Business Partnering & Finance Team Support
Own the annual insurance renewal processes at a Group level and locally, ensuring all policies are renewed before expiry and in line with business needs.
Support the FP&A team in preparing office costs budgets on a quarterly basis.
Resolve technical accounting issues raised by regional accountants.
Assist the finance management team with payment reviews and approvals across multiple jurisdictions.
Process Improvement & Business Partnering
Support the Group Financial Controller in ad-hoc projects as required.
Drive automation within the accounting processes, taking ownership of process improvements.
Provide ad-hoc financial analysis to the business as needed.
Coach the shared-service accountants on reconciliation standards, month-end deadlines and best-practice documentation.
BEHAVIORAL EXPECTATIONS:
As Group Reporting & Compliance Accountant, you will be expected to role model the behaviors associated with our Ten Standards and our core business values of Member Focused, Trustworthy, and Pioneering. This means approaching your work every day with a positive, solution-oriented, and supportive attitude. You will break down complex consolidation issues into clear, audit-ready steps, demonstrate strong project-discipline when rolling out new controls or ERP features and confidently present financial results to Group Controller, external auditors and non-finance stakeholders.
We encourage diverse philosophies, cultures and experiences.
We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs.
EDUCATION/EXPERIENCE:
Bachelor’s degree in Accounting, Finance, or related field.
Professional qualification (CA(SA),ACCA, CIMA, CPA) or final-year exam stage. Ideal for a newly qualified CA(SA).
1–4 years post-qualification experience in group reporting, consolidation or audit (multi-currency, multi-entity preferred).
ROLE SPECIFIC COMPETENCIES:
Excellent communication and presentation abilities to engage stakeholders at all organizational levels, including C-suite executives.
Proficient in MS Office (particularly MS Excel and MS PowerPoint. Power Query experience preferred).
Strong leadership and team management skills, capable of motivating and developing cross-functional teams.
Strong analytical and problem-solving skills with a focus on data-driven decision-making.
Ability to foster collaboration and innovation in a fast-paced, dynamic environment.
Excellent interpersonal skills, with the ability to build relationships and influence others effectively.
Strong knowledge and expertise in IFRS, consolidation and controls.
Demonstrated ability to meet tight close deadlines, maintain clean reconciliations, support audits.
Strong Excel modelling, analytical and presentation skills.
Proficiency in Microsoft Dynamics 365, Power BI and Power Query preferred.
Passion for automation and building efficient processes.
Excellent analytical skills and attention to detail, with the ability to interpret complex financial data and communicate findings effectively to non-financial stakeholders.
An analytical mind, keen eye for detail and desire to probe further into data.
Guidelines for Hybrid/Home Office:
- This role is Cape Town–based and requires candidates to commute to the office at least 2 days per week. Please note this is a non-negotiable requirement.
- A secure home office at your confirmed address, free from background noise or other distractions when working remotely
- Internet service must meet minimum requirements and minimum speed check must be completed
Our people are at the heart of the business, and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.
Rewards designed around you:
- A competitive salary depending on experience
- Flexible work arrangements including Hybrid work possibilities; with up to 60% Home Office.
- Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
- Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
- Extra Rewards. Lucrative Ten Loyalty Rewards program.
- Remote Working Holidays - possibilities to Travel and Work!
- Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
- We also offer a company contribution towards medical aid, and transport home for those working a late shift (applies to those who don’t have a car).
- ICAS Employee Health and Wellness (EHW P) services which are confidential and free for all employees to use.
- Safe & secure offices in the Foreshore with complimentary off-street parking.
Who Are We
Ten is a leading lifestyle and concierge company helping our clients discover, organise, enjoy and get the most from life. We partner with global financial institutions and other premium brands to attract and retain wealth and mass affluent clients. Established in the UK in 1998 and with over 25 years of experience, Ten operates in over 20 cities worldwide, in over 26 languages, with 65% of our workforce globally distributed and is publicly listed on the London Stock Exchange (‘TENG’). We were the first concierge business to be awarded the B Corp certification in the UK in 2023.
Ten’s strategy focuses on four key areas: deliver a world-class member experience, invest in technology, expand contracts with new and existing clients as well as develop our foothold in new markets by leveraging our market-leading service proposition.
At Ten, you’ll be part of a global, dynamic, and inclusive team, with diversity at its core and endless opportunities for growth.
Join us and experience a workplace where you can truly thrive. https://tenlifestylegroup.com/ten-tv/
Commitment to Diversity
We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance and business needs.
“Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.”
