Job Description
Role: Temenos Infinity L3 Support Engineer
Employment: Contract - Inside IR35
Location: Remote - UK
Required Skills:
- Strong experience in Java (Spring Boot / Microservices)
- Hands-on experience with Temenos Infinity platform (Digital Banking)
- Expertise in API troubleshooting (REST, JSON, authentication, etc.)
- Strong debugging, log analysis, and problem-solving skills
- Experience working in production support (L2/L3 environment)
- Understanding of integration with Temenos T24 or similar core banking systems
- Familiarity with incident management tools (ServiceNow, Jira, etc.)
- Knowledge of monitoring/logging tools (Splunk, ELK, etc.)
Preferred Skills:
- Exposure to Infinity modules (payments, onboarding, channels, etc.)
- Understanding of banking domain (retail / digital banking)
- Experience in CI/CD pipelines and release management
- Familiarity with cloud environments (AWS / Azure)
- Knowledge of ITIL processes
Experience:
- 8–10 years of relevant experience
- Minimum 2+ years in Temenos Infinity (support or development)
- Prior experience in L2/L3 support roles is preferred
