Job description
Thumbtack helps millions of people confidently care for their homes.
Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.
About the Lifecycle Marketing Tech Team
The Lifecycle Marketing Tech team is part of Thumbtack’s Marketing Technology organization, which builds the systems that power the acquisition and engagement of millions of customers seeking home service professionals. While the broader Marketing Tech org also includes teams focused on Paid Marketing (SEM and O&O channels), the Lifecycle Marketing Tech team owns the platforms that enable personalized, automated, and measurable customer engagement throughout their journey.
With a focus on data, automation, and experimentation, the team develops technology that delivers timely, relevant, and personalized communications — including email campaigns and push notifications — to connect customers with the right content, at the right time, through the right channels.
With continued investments in Marketing Tech, the Lifecycle team is building a foundational Lifecycle platform designed to power more engaging customer experiences through advanced personalization, decisioning, content management, and measurement. These investments will drive growth and help make Thumbtack the #1 destination for customers in need of home care services.
About the role
In this role you will be leading the Lifecycle Marketing Tech software engineering team that is directly responsible for the Lifecycle platform. You will partner with the Product Manager to help define technical & product strategy that include your team’s OKRs (Objectives & Key Results), and will be responsible for driving execution. You will also be responsible for coaching and managing engineers on a full-stack product team. In this role, you’ll not only partner with product, design, data science and marketing leads to develop and execute on a Lifecycle strategy for Thumbtack, but also help build critical infrastructure and systems that power growth and enable the team to move fast.
What you’ll do
- Define and evolve the technical vision & strategy for your team.
- Effectively collaborate with cross functional counterparts ( applied science, data science) on strategy & execution.
- Drive team execution against team-specific OKRs.
- Lead and manage the team as a highly-competent technical leader (not just a people leader), who can help guide complex technical decisions.
- Hire, coach and manage full-stack engineers at all levels including Staff+ eng.
- Build and evolve a high performing culture of excellence on the team.
- Be accountable for maintaining and scaling the infrastructure owned by your team.
- Work closely with other engineering leaders to evolve and continually improve Thumbtack’s engineering culture in a high paced growth environment.
In order to be successful, you must bring
- 3+ years of experience in an engineering management role.
- 5+ years of experience building software at scale.
- Strong technical skills and is willing to be hands-on with code reviews, debugging, and systems design.
- Strong leadership, collaboration and communication skills.
- Experience shaping technical & product strategy in collaboration with cross functional counterparts (design, product, data science).
- Experience with decision making using A/B testing.
- Commitment to building inclusive teams and team culture.
Expected salary ranges
- For candidates living in San Francisco / Bay Area, San Jose, New York City, or Seattle metros, the expected salary range for the role is currently $223,100- $288,800.
- For candidates living in Austin, TX or Washington DC metros or in California, Massachusetts, New Jersey, or Washington states, the expected salary range for the role is currently $200,900 - $259,900.
- For candidates living in all other US locations, the expected salary range for this role is currently $212,500 - $275,000.
Actual offered salaries will vary and will be based on various factors, such as calibrated job level, qualifications, skills, competencies, and proficiency for the role.
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Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [email protected].
If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/.
We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. Check out our blueprint on how to spot the fakes.
