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Lead Business Systems Analyst

Job Description

Tiger Analytics is looking for experienced Lead Business Systems Analyst to join our fast-growing advanced analytics consulting firm. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

We are seeking an experienced Lead Business Systems Analyst to join our team in a fully remote capacity. The ideal candidate will have strong expertise in Trintech Frontier (Fiserv), experience leading system upgrades and deployments, and the ability to collaborate cross-functionally with technical and business stakeholders. This role requires strong analytical skills, application lifecycle experience, and hands-on involvement in testing and release processes.

Key Responsibilities

  • Lead requirements gathering, analysis, and documentation for system enhancements and upgrades

  • Act as the primary liaison between business stakeholders and technical teams

  • Support application upgrades, system deployments, and release management activities

  • Create and manage user stories, acceptance criteria, and workflows in Jira

  • Coordinate and execute testing efforts (SIT/UAT), ensuring system stability and quality

  • Identify process improvement opportunities and recommend system enhancements

  • Provide production support and troubleshoot system-related issues

  • 7–10 years of Business Systems Analysis experience

  • Strong understanding of enterprise financial systems

  • Excellent stakeholder communication and documentation skills

  • Experience working in Agile environments

Significant career development opportunities exist as the company grows. The position offers a unique opportunity to be part of a small, fast-growing, challenging and entrepreneurial environment, with a high degree of individual responsibility.

Tiger Analytics provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, national origin, ancestry, marital status, protected veteran status, disability status, or any other basis as protected by federal, state, or local law.

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