Job Description
Titan Wealth is a fast-growing wealth management business, both in the UK and internationally. It has evolved a fairer, more efficient and effective business model, structured to deliver leading advice-led wealth management services, giving financial advisers and their clients the best opportunity to fulfil their dreams and ambitions.
We provide a dynamic work environment full of opportunity, one where both individual and team initiative and contribution is encouraged, so that together we can deliver better outcomes for our clients over the long term.
About the Role
We’re looking for a Mortgage & Protection Administrator to join our friendly and growing Mortgage Team based in Melbourne. This is a fantastic opportunity for someone with at least one year’s experience in a Mortgage administration role, who is working towards (or keen to start) CeMAP, and is genuinely interested in building a long-term career in the mortgage and wider financial planning world.
You’ll be part of a close-knit team of around six advisers and administrators, known for being supportive, collaborative and welcoming — a young, motivated team who enjoy sharing knowledge and developing together.
Why Join Us?
This role is ideal if you’re looking to break into the mortgage market or take the next step in your career. We actively support and encourage progression, with clear opportunities to move into:
- Mortgage Adviser
- Mortgage & Protection Specialist
- Wider Financial Planning (FP) roles
We believe in developing well-rounded professionals and regularly support individuals who want to expand into the broader financial planning world, beyond mortgages alone.
Responsibilities
- Providing full administrative support to mortgage and protection advisers
- Managing client documentation and maintaining accurate records
- Liaising with clients, lenders, insurers and third parties professionally
- Supporting the mortgage application process from submission through to completion
- Ensuring a high standard of client service at all times
- Assisting with compliance and internal processes, in line with FCA requirements
About you
- Minimum 1 year’s experience in Mortgage administration
- Working towards CeMAP (or motivated to start)
- Strong organisational skills with excellent attention to detail
- Confident communicator, comfortable dealing with clients and stakeholders
- A team player who enjoys working collaboratively in an office-based environment
Our employees are talented people, distinguished by excellence. You will be able to demonstrate a willingness to embrace the Company values of:
Creativity – we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors.
Commitment – we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile.
Collaboration – we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement.
Terms
- Competitive salary
- Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee)
- 25 days Annual Leave + public holidays
- Buy and sell holidays up to 5 days
- Office Christmas close (3-days)
- A range of benefits which includes private medical insurance, Group life insurance, and income protection insurance.
- Hybrid working
- Further education and training support
- Discretionary performance related bonus
- Confidential Employee Assistance Programme
- 2 days per year for voluntary work
- And lots of flexible benefits to choose from!
The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
