Job description
We are toogeza, a Ukrainian recruiting company that is focused on hiring talents and building teams for tech startups worldwide. People make a difference in the big game, and we may help to find the right ones.
Currently, we are looking for an experienced IT Administrator to join one of Toogeza’s clients.
Location: Limassol, Cyprus — official employment
Work model: Hybrid (4 days on-site / 1 day remote weekly)
Office footprint: Support across three offices in central Limassol
Role overview
Hands-on site IT generalist keeping the Limassol offices running smoothly. Own end-user support, office hardware, ticket workflows, and vendor coordination—so teams can focus on their work.
Key responsibilities
Provide in-person and remote helpdesk support across three nearby offices.
Triage, resolve, and document requests/incidents in the ticketing system; contribute to the knowledge base.
Set up and maintain Windows and macOS endpoints; onboarding/offboarding; asset inventory.
Maintain office hardware: workstations, peripherals, networked printers (drivers/queues), and meeting-room AV.
Perform basic network tasks (patching, cabling, switch/Wi-Fi checks) on MikroTik and HP Aruba gear.
Coordinate external providers (ISPs, printing, cabling, hardware) and track outcomes.
Help refine lightweight support processes as our service model and SLAs evolve.
Assist with small office moves and upgrades.
Minimum qualifications
Strong proficiency with Microsoft 365 (Office apps) and Google Workspace for end-user support.
Practical experience administering Windows and macOS endpoints (setup, imaging, profiles, updates).
Solid grasp of networking fundamentals (TCP/IP, DNS, DHCP, basic VLANs, Wi-Fi concepts).
Proven experience installing and troubleshooting networked printers.
Experience working in a ticketing system with clear, customer-centric communication.
Russian is the main language. English for communication with part of the end-users and documentation.
Ability to move between the three central Limassol offices during the day.
Nice to have
Experience administering Google Workspace, Microsoft Entra ID (Azure AD), Active Directory, SharePoint; basic Azure operations.
Hands-on experience with MikroTik and HP Aruba switch/Wi-Fi configuration, VLAN design/optimization; exposure to next-generation firewalls and VPNs; basic segmentation.
MDM/automation familiarity (e.g., Intune/Jamf) and scripting with PowerShell/Bash to automate routine tasks.
Familiarity with infrastructure monitoring tools ( Zabbix, Prometheus, Wazuh) and basic alerting.
Ability to maintain internal wikis/documentation ( Confluence/MediaWiki/Notion) and write clear IT procedures and policies.
Exposure to private cloud/virtualization ( VMware/Proxmox/OpenStack).
Basic Linux administration.
Driver’s license and access to a car are a plus.
What we offer
Official employment in Cyprus.
A modern office in the heart of Limassol; day-to-day work across three nearby offices.
Hybrid schedule: 4 days on-site / 1 day remote weekly.
A practical, collaborative environment with room to grow your skills.
