Job description
**This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week.**
Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.
A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator. Tulip has also been named one of Energage’s Top Workplaces USA and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work” for 2024.
About You:
- You enjoy working at startups - the most important aspect we look for in colleagues is their internal motivation to do great work, in a supportive and collaborative culture.
- You work well as an individual or as part of a team.
- You love a good challenge and learning new things.
About the TechOps Engineering Team:
The TechOps Engineering team is responsible for “keeping the lights on”, handling the fast growing customer workload across the globe (from US to China, we host Tulip everywhere) as well as owning and evolving the entire cloud architecture. The team is using modern tools, technologies and processes to automate the entire cloud software lifecycle. This means finding creative ways to use the fast changing cloud technology to ensure customers’ stability and availability. Automating everything without the need of human-interaction is our credo.
What skills do I need?
- 5+ years of relevant experience
- Exposure and facility with the following is beneficial: Kubernetes, Helm, Ansible, AWS, Azure, Go, Typescript, Prometheus/Mimir/Thanos, Terraform.
- Understanding and experience of enterprise data persistence layers (both NoSQL and SQL databases, key/value stores, messaging like AMQP/MQTT, etc) is relevant.
- Independent of any one technology, experience in managing cloud-based workloads at scale - and understanding the need for effective observability and monitoring - are challenges we are currently addressing.
- And in harmony with Tulip’s overall ethos, candidates should have an interest in designing and continuously improving internal processes throughout our organization.
- Experience with US companies is a plus but not required
- Experience with startups is a plus
Key Responsibilities:
- The DevOps team is responsible for the development, deployment, health, and management of Tulip’s multi-cloud SaaS environments.
- The team also owns the CI/CD infrastructure, internally-developed tools, and generally supports developers that are designing and building Tulip applications and services.
- We see the harmonization of infrastructure and software as a key factor for our success. That’s why DevOps is closely connected to our developers during the entire software lifecycle.
- This role involves being part of an on-call rotation for coverage with the rest of the team.
Key Collaborators:
- Engineering
- Product Management & Design
- QA team
- Hardware team
- Edge team
Working At Tulip
We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered.
We’re building a strong, diverse team that values hard work, families, and personal well-being. Benefits of working with us include:
US Employees
- Direct impact on product and culture
- Company equity
- Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
- Flexible work schedule and unlimited vacation policy
- Virtual company events and happy hours
- Fitness subsidies
We are an equal opportunity employer. At Tulip, we celebrate all. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform frontline operations.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
