Job description
Company Description
Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.
Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.
Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.
We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.
Job Description
We are looking for a talented Global Internal Communications Manager to join our dynamic Global Internal Communications team for a 12-month FTC.
In this role, you will work closely with the Global Internal Communications Lead and Senior Internal Communications Executive to deliver our internal communications strategy and plan. You’ll collaborate with colleagues across global regions to ensure consistent messaging, support key business initiatives, and lead on our internal communication channel strategy.
Focussing on developing content, campaigns and planning along with channel management, our current priorities include embedding our Vision 2030 five-year business strategy, building brand advocacy through impactful storytelling, and evolving our channels to engage 22,000 colleagues worldwide.
Key Responsibilities
- Partner with Business Services teams (HR, IT, Digital, Corporate Responsibility, Risk) to deliver engaging internal communications aligned with strategic initiatives.
- Develop and implement creative campaigns that raise awareness of our capabilities and support global change programmes.
- Manage our internal communication channel strategy to ensure it evolves in line with our digital transformation.
- Oversee key channels including our global newsletter, Viva Engage, and SharePoint intranet, ensuring content is fresh, relevant, and impactful.
- Provide best practice guidance, toolkits, and training to regional teams to ensure consistent messaging worldwide.
- Manage supplier relationships (e.g., Poppulo) and optimise tools for maximum engagement.
Qualifications
- Experience working as a central team (e.g. in a Centre of Excellence or hub and spoke model), with regional teams in global locations is preferred
- Experience using email platforms, specifically Poppulo, is required
- Experience in producing impactful, compelling global communications that drive brand advocacy and corporate pride for a diverse internal audience, including non-office-based colleagues and colleagues, based around the world.
- Significant experience in internal campaign management, executing campaign plans and delivering on time and in budget.
- A journalistic understanding of good content with excellent copywriting and storytelling skills, with demonstrable experience in simplifying complex topics to create clear and persuasive copy.
- A passion for people-centric communications working closely with HR teams.
- Experience in effectively managing relationships with creative agencies and internal marketing team to deliver fresh, new ideas while working to tight budgets.
- Familiarity with the MS Office 365 suite, particularly community management and content amplification across Viva Engage.
- Line management experience preferred.
Additional Information
Our people share our Purpose and Values. Turner & Townsend provides a great place to work, where everyone can make change happen and influence a better world.
We champion our people to succeed in both work and life. To support this we promote a healthy, productive, and flexible working environment that respects work-life balance.
Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We actively encourage applications from all sectors of the community.
Please find out more about us at www.turnerandtownsend.com/
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SOX control responsibilities may be part of this role, which are to be adhered to where applicable.
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Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
