Job Description
WHY DEPT®?
We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.
We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.
At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.
THE ROLE:
You are an Director, Client Partner (Paid Media) with 10+ years of experience leading growth marketing strategy, performance media, and go-to-market execution for brands. You bring deep expertise in cross-channel media leadership, budget governance, forecasting, and KPI accountability — with a strong track record of translating investment into measurable business outcomes such as signups, CPA efficiency, event attendance, recruitment growth, and qualified leads.
You are both strategic and operational — manage multi-million-dollar budgets, and guide cross-functional pods spanning media, analytics, creative, operations, and project management.
WHAT YOU’LL DO:
Lead overall account strategy, ensuring alignment between client business objectives, marketing initiatives, and executional plans.
Oversee integrated, multi-channel campaigns from planning through launch, optimization, and performance analysis.
Serve as a strategic partner to senior client stakeholders, providing proactive guidance, insights, and growth recommendations.
Drive initiatives that support client acquisition, retention, brand awareness, and revenue growth goals.
Identify opportunities for innovation, testing, and continuous improvement across programs and campaigns.
Act as the primary escalation point for clients, resolving issues quickly while maintaining strong relationships.
Oversee budget governance across large-scale engagements, including forecasting, pacing, reconciliation, and profitability management.
Manage scopes of work to ensure alignment with client objectives, agency resources, and financial targets.
Maintain accurate revenue tracking and partner with finance and operations to ensure financial health across accounts.
Develop and oversee measurement frameworks that connect campaign performance to broader business outcomes.
Lead and mentor cross-functional teams, fostering collaboration, accountability, and high-quality delivery.
Continuously evaluate team structure and workflows to improve efficiency, strengthen performance, and support team development.
QUALIFICATIONS
10+ years of experience in account management or client leadership within an agency environment
Experience managing complex, integrated marketing programs and multi-million-dollar budgets
Strong financial acumen, including forecasting, scope management, and revenue oversight
Experience leading go-to-market initiatives and large-scale campaign launches
Strong understanding of performance metrics and how marketing initiatives drive business impact
Proven ability to build and maintain senior-level client relationships
Experience leading and mentoring cross-functional teams
Excellent communication, presentation, and organizational skills
Strong analytical and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment
WHAT DO WE OFFER?
- Healthcare, Dental, and Vision coverage
- 401K plan, plus matching
- PTO
- Paid Company Holidays
- Parental Leave
WE SUPPORT YOU BEING YOU:
DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.
DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S.
We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.
DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.
Learn more about DEPT®
DIVERSITY, EQUITY, & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
#LI-Remote
The anticipated salary range for this position is listed below. Salary is based on a range of factors that include relevant experience, expertise, physical location, and organizational impact. This is based on a 40-hour workweek and leveling. Keep in mind, we’re flexible.
US Remote Range
$135,000—$165,000 USD
