Job description
Technical Program Manager (m/f/d)
Hybrid, Amsterdam, Rotterdam
This role is part of our Experience & Engineering team based in the Netherlands. We combine our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to deliver exceptional and engaging digital experiences that build lasting relationships with our clients like Action, Inter Milan, bol.com and Just Eat Takeaway.
JOB PURPOSE
We are looking for a Technical Program Manager. Someone who keeps their head cool, and their projects on fire. You never lose sight of what’s important and bring every project to the next level. In this role, you’re capable of perfectly overseeing the opportunities and challenges for our clients. You know how to clearly translate these into an action plan and from there transform any project into a technical success. You’re an effortless communicator, you only need a few words to understand what a client needs. No stakeholder escapes your attention, because your skills in empathy and building a team are unsurpassable. As a potential lead, you challenge a couple of project managers and support them to get the best out of themselves in terms of their professional career and growth, as well as deliverables for the clients.
KEY RESPONSIBILITIES
- Be the first point of contact for the client because with your communication skills, you easily win their trust.
- Be an important conversational partner for the client on tactical, operational and strategic level.
- Facilitate an environment where all team members have everything they need to excel for our clients and reach targets.
- Evaluate development of the team members and in collaboration make personal growth plans.
- Sparring partner for all team members to ensure the quality of our work.
- Have a cross-functional role that requires a unique combination of business acumen, technical knowledge, project management, communication and leadership skills.
WHAT WE ARE LOOKING FOR
- 5+ years of experience as a Program Manager (or a similar job) at Agency side;
- Leadership experience and willingness to take responsibility as lead of people;
- Experience with delivering complex online platforms embedded in the IT landscape from the client, and being able to manage the 3rd parties;
- An experienced team builder;
- Understanding the technique behind the online solutions we offer and realize. You also speak the language of Designers and Developers;
- Experience in working Agile/SCRUM. You also know when NOT to use this method;
- An awesome planner and organizer, who is very result oriented.
- Proficiency in English.
WE OFFER
- A flexible, hybrid working policy (2 days from the office, depending on location).
- 24 vacation days per year and the opportunity to work from abroad for 13 weeks a year.
- DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs. Develop your skills with courses and programs tailored to your needs.
- Stay happy and healthy with a contribution to your health through the OpenUp platform, gym and wellness discounts, and healthy lunches at the office.
- Get a discount on your lease bike and ride in style. You can also enjoy hassle free-commutes with an NS Business Card.
- A reputation for doing good. DEPT® has been a Certified B Corp® since 2021, has been named a Great Place To Work since 2022 in the Netherlands and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
- Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together!
- You can discover even more employee benefits here.
WHO ARE WE?
We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients problems, no matter where you are in the world.
DIVERSITY, EQUITY & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
