Job Description
Company Description
XP Power is a global leader in providing essential power solutions to the Industrial Technology, Healthcare and Semiconductor Manufacturing Equipment sectors. We design and manufacture power controllers, the essential hardware component in every piece of electrical equipment that converts power from the electricity grid into the right form for equipment to function. Listed as a FTSE 250 company on the London Stock Exchange we are a fast-growing business, serving our global blue-chip customer base from 29 locations across Europe, North America, and Asia. We are extremely proud and committed to our culture that values Customer Focus, Flexibility, Knowledge, Speed, and Integrity. Joining our team means you’ll work in a high performing global organisation where employees collaborate, and strive to make XP Power the first-choice power solutions provider delivering the ultimate experience for our customers and our people.
Job Description
We are seeking a customer-focused Application Engineer to support AC/DC and DC/DC power supply solutions for North American customers and distributor partners. Based in the Philippines, this role will work US business hours and serve as a key technical interface between distributors, customers, internal teams, and suppliers in Asia.
Key Responsibilities
- Provide timely technical support and respond to enquiries from North American distributor sales teams and customers
- Deliver product training to distributors and channel partners
- Recommend and support design-in of power supply solutions based on customer requirements
- Perform basic electrical testing and validation for customer-specific applications (as needed)
- Troubleshoot application issues related to integration, EMI/EMC, and thermal performance
- Act as primary or secondary technical contact with suppliers in Asia supporting North American business
- Coordinate with North America Applications Engineering to resolve technical questions and customer concerns
- Document technical details of customer engagements and customized solutions in the company CRM system
Qualifications
- Bachelor’s degree in Electrical Engineering (preferred) or related field
- ~5 years of experience in power electronics or power supply applications
- Strong understanding of AC/DC and DC/DC conversion fundamentals
- Experience supporting customers or distributor sales teams in a technical role
- Hands-on electrical test capability (oscilloscope, DMM, electronic loads, etc.) is a strong plus
- Familiarity with digital communication protocols (e.g., PMBus, I²C) is a plus
- Strong English communication skills (written and verbal), including ability to deliver training
- Comfortable working US hours and collaborating across time zones
Additional Information
Additional information (Location)
• Based in The Philippines
• Must be amenable to future RTO/Hybrid onsite reporting in Ortigas, Metro Manila
