Job Description
This is a Full-Time Hybrid position.
A premier Managed Services Provider (MSP) is seeking a highly energetic team player for Windows and Mac OS Hybrid Technical Support position to support clients on a full-time basis. Onsite client visits will be required.
Candidate must be passionate about computers & technology and should be highly proficient in Windows Operating System. Must be up to date on the latest technologies and be able troubleshoot and learn quickly.
Must Be Experienced And Proficient In
Remote Software Technologies
VPN Connectivity and TCP/IP LAN Networks
General Network and Firewall troubleshooting
Windows Troubleshooting
Printer Troubleshooting
Microsoft 365 and Cloud other various cloud platforms
GSuite Administration
Critical Thinker
Ideal Candidates Should Be Able To
- Provide general desktop, user and hardware support
- Provide proactive system maintenance including backup solutions
- Provide general connectivity and troubleshooting support
- Provide network and server support
- Provide good communication skills and documentation
