Job description
Company overview:
TraceLink’s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance, visibility, and decision making. It reduces disruption to the supply of medicines to patients who need them, anywhere in the world.
Founded in 2009 with the simple mission of protecting patients, today Tracelink has 8 offices, over 800 employees and more than 1300 customers in over 60 countries around the world. Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT.
Tracelink is recognized as an industry leader by Gartner and IDC, and for having a great company culture by Comparably.
Company Overview
TraceLink Inc. is the largest end-to-end intelligent supply chain platform for life sciences and healthcare, enabling end-to-end orchestration by connecting more than 291,000 healthcare and life sciences entities through its B2N Integrate-Once™ network. Leading businesses trust TraceLink to deliver complete global connectivity, visibility, and traceability of healthcare products, ensuring that every patient gets the medicines they need when needed, safely and securely.
Position Overview
As Strategic Account Manager you will be responsible for TraceLink’s largest strategic customers. You will be responsible for the growth strategy of your region. By building trusted relationships with C-suite and aligning your account’s vision and priorities to TraceLink’s products, you will achieve your own renewal and upsell goals. You will collaborate with Marketing and Business Development to coordinate your strategy, and you will work collaboratively with a solutions consultant to present and demonstrate TraceLink’s solutions and to propose the differentiated value of partnering with TraceLink.
Responsibilities
Define sales strategies working collaboratively with sales team and management
Ensure high Customer retention and plan for our customer growth
Renew existing customer relationships
Support and handle customer requests to increase retention rate
Build and execute a sales plan to achieve revenue targets on a quarterly basis
Execute customer centric meetings, presentations and product demonstrations both virtually and in person with key decision-makers and influencers
Develop high impact proposals which articulate TraceLink’s differentiated solution, market leadership, and unique value as a partner
Create a Demand Generation activities plan leveraging also SDR and Marketing team. You will have direct responsibility in executing and engaging in DEM GEN activities with your account base.
Manage and document sales pipeline including forecasts, prospect details, current opportunities and future planned activities
Work collaboratively with other team members to share information, expertise and market feedback
Skills and Qualifications
12+ years sales experience with a software, SaaS or PaaS solution.
5+ years managing enterprise or strategic customer
Bachelor’s degree or compensatory experience.
Proven track record of increasing revenue.
Ability to present complex topics to C-Suite and Supply Chain/Procurement/Finance/Compliance/IT leaders.
High-level communication in executive summaries/RFPs/internal projects/customer meetings/etc.
Strong analytical skills and ability to unstick customer and internal issues.
Ability to work autonomously and handle multiple priorities
Driven and adaptable. As an evolving company you will need to handle new internal and customer situations.
Competence with Salesforce, Sales Navigator, MEDDIC
High proactivity, independence and drive in coordinating your job and achieving your results
Outstanding verbal, written, organizational, and interpersonal skills.
Ability to perform in a fast-paced, challenging and dynamic startup environment.
Willingness to travel as necessary for the role.
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