Job description
Schedule: Monday – Friday (06:00 AM-06:00 PM PHT)
What are we looking for?
Skills Required:
- At least 2 years experience in customer service or administrative support
- High attention to details required for accuracy; responsible for identifying, pricing, and entering correct part numbers to be ordered
- Strong verbal and written English communication skills for internal and customer comms
- Experience with CRMs similar to Aroflo
What will you do:
*Initial tasks will include creating and sending out quotes to customers
*Will transition to receiving inbound calls as they get more exposure to the role
- Prepare and send service quotes to customers
- Schedule and confirm repair appointments
- Follow up with customers to ensure satisfaction and resolve any post-service inquiries
- Maintain accurate records of all communications and bookings
- Communicate effectively with technicians and internal teams to coordinate schedules
- Respond promptly to emails and phone inquiries in a professional manner
Join the awesome team and enjoy these benefits & perks:
- Work From Home
- Medical, Dental Coverage and Life insurance from day 1 of employment
- Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
- Competitive salary package and annual appraisal
- Financial Assistance Program
- Mandatory Government Benefits and 13th Month Pay
- Complimentary Sleeping Quarters, Coffee at no cost
- Complimentary Office Fitness and Wellness Facilities at no cost
- Regular Company Events, Work Life Balance, and Career growth opportunities
- Accessible location at the heart of Metro Manila — the Mega Tower, EDSA
JOIN CONNECTOS NOW!
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
Sydney’s leading service and repair specialist for all brands of home appliances. We service, repair and provide spare parts for dishwashers, washing machines, dryers, ovens, cook tops, range hoods, microwaves, wine-cooler cabinets and integrated coffee machines. Our fleet of Mobile Service Vans service and repair your appliances on site, at your home or business. Each Mobile Service van is operated by an experienced and skilled Field Service Technician.
#ConnectOSCareers #JoinConnectOS
Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
