Job description
Salary: P25,000 (Monthly Package)
Schedule: Rotating Shift with Weekend Schedule (07:00 AM - 04:00 PM PHT)
What are we looking for?
Skills Required:
- At least 6 Months experience in a customer service/ back-office role
- Intermediate to advanced Microsoft Office skills (Word, Excel, PowerPoint, Teams and Outlook)
- Experience in the Healthcare or Medical Industry
- Excellent verbal and written communication skills
What will you do?
Bulk verification
- Verify Medicare Cards and Healthcare Identifiers for patients booked on the day.
- Liaise with the receptionists regarding missing data.
Bulk document import and Best Practice clinical software data entry
- Import external patient clinical correspondence using Best Practice clinical software.
- Link correspondence to the relevant records in Best Practice clinical software.
- Enter patient demographic data using the new patient registration forms in Best Practice clinical software.
Emails
- Email patient documents.
- Confirm patient’s email addresses.
- Attend to bounced emails.
Incoming Reports
- Check incoming reports in Best Practice clinical software and attend to unallocated reports.
- Update aliases and manage reports related to ex- practitioners.
HotDoc Dashboard
- Manage duplicate patients in Best Practice clinical software using the prompts from HotDoc.
- Manage significant ‘Did Not Attend’ patients in HotDoc through a ’blacklist’ system.
Human Resource File Notes
- Type and send dictated staff file notes from Practice Managers and Senior Receptionists.
Join the awesome team and enjoy these benefits & perks:
- WFH
- Medical, Dental Coverage and Life insurance from day 1 of employment
- Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
- Competitive salary package and annual appraisal
- Financial Assistance Program
- Mandatory Government Benefits and 13th Month Pay
- Regular Company Events, Work Life Balance, and Career growth opportunities
JOIN CONNECTOS NOW!
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
Founded in 2012, our client is a leading primary healthcare provider in Victoria, offering high-quality bulk billing services across four locations: South Morang, Mernda, Chelsea, Balwyn, and Heidelberg West. Their family-oriented medical practices provide comprehensive health services, including general practitioner and allied health services, after-hours access, telehealth consultations, on-site pathology and pharmacy, and full-time nursing support.
#ConnectOSCareers #JoinConnectOS #ConnectOSNonTech
Equal Employment Statement
Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.
