Job description
About the Company
Chicory is the leading contextual advertising platform for food and grocery. Leveraging contextually relevant content, engaging media experiences, and proprietary commerce technology, Chicory connects brands and retailers with consumers in the moments that matter to drive measurable outcomes. Chicory powers a network of over 5,200 food and recipe sites, including Taste of Home, The Kitchn, and Food Network, reaching 123 million high-intent grocery shoppers each month. From building brand awareness and increasing consideration to driving conversions at 70+ integrated retailers, Chicory accelerates the buying journey.
Recognized as a 2024 Best Workplace by Inc. Magazine and as a 2023 Fastest-Growing Private Company in America by Inc. 5000, we believe that what sets Chicory apart is our diverse experiences and skillsets coupled with our shared values. Learn more at www.chicory.co.
About the Role
As our Advertising Campaign Operations Associate, you will support our digital advertising campaign execution and optimization while serving as a key point of contact for cross-functional teams. You’ll build foundational knowledge in the adtech space and drive campaign performance for notable CPG brands. If you enjoy using data to uncover insights and are passionate about customer success, we’d love to hear from you!
Responsibilities
- Partner with our Client Success and Campaign Management teams to set up and launch digital advertising campaigns that align with our client’s goals
- Assist in building presentation decks for client kickoff calls and help align internal teams on campaign details, especially as it relates to custom deliverables
- Collect images and content from clients, collaborate with our freelance designers on ad creatives, and coordinate revisions until the final version is approved
- Help create custom links to Chicory’s interactive and effective CPG ads
- Use internal tools to track campaign deliverables, such as timelines and assets to ensure nothing falls through the cracks
- Learn how different measurement and tracking tools work and make sure we get the necessary tracking tags from clients to measure campaign performance
- Take screenshots of live ads and organize them to share with clients
- Partner with Campaign Managers to monitor ad performance and identify opportunities to optimize campaign delivery
- Assist in building campaign recap decks that show clients how their campaigns performed, including data and insights from the campaign
- Build upon team and company culture and act as a champion of the Chicory Principles
Qualifications
- Analytical mindset with the ability to interpret data and provide actionable insights
- A desire to learn the digital advertising landscape
- Ability to understand complex information and convey it in an easy-to-understand manner
- Strong relationship management skills with the ability to build trust and rapport
- Detail-oriented with excellent organizational and project management skills
- Excellent communication skills, both verbal and written
- Proficiency in Microsoft Excel (pivot tables, v-lookups)
The base salary range for this position is $60,000 - $70,000 annually.
Location: Remote or New York/Hybrid
Benefits & Perks
Focusing on your health and wellbeing:
- Comprehensive healthcare benefits, including dental + vision plans
- Flexible paid time off policy for vacation, sick days, mental health days, and more!
- 14 paid holidays + flexibility to take paid time off for any other holidays you observe
- Employer-paid membership to One Medical
- Free ClassPass membership
Creating a culture in which you can thrive:
- Annual learning & development stipend
- Flexible remote and hybrid work style arrangements
- Fun and friendly office in NYC stocked with free snacks
- Virtual and in-person outings and fun activities with our amazing team
- Dog-friendly workplace
Supporting you financially:
- Competitive compensation package, including base salary + stock options
- Flexible Spending Account (FSA) + Health Spending Account (HSA)
- 401k retirement plan
- Commuter benefits
- Discounted pet insurance
Our Philosophy At Chicory, we know that we are strongest when every person is valued, respected and treated with dignity. We actively put aside assumptions and judgment and work to make space for all points of view. We do serious work but don’t take ourselves too seriously. We consider our playful spirit a competitive advantage to building better relationships and finding the smartest solutions. We produce the best results by hiring smart people and giving them the space, safety and the resources to do their work. We are building a company people love working with and working at.
Our Commitment Statement to Diversity, Equity, Inclusion, & Belonging
At Chicory, diversity, equity, inclusion, and belonging are key ingredients in our recipe for success. Our diverse experiences, backgrounds, identities, and ways of thinking elevate the level at which we operate; this allows us to innovate in old-school industries by looking not at how things have been done, but how they should be done. We are building a workplace built on merit and equity where every one of us has a voice at the table. Our Values
- Operate with Empathy
- Embrace Individuality
- All Hands on Deck
- THINK
- Make Chicory Fun!
Our Principles
- Be Good People: We bring the best out of each other by being good to each other. We operate with empathy, respect and integrity. We balance confidence with humility. We believe we can build a great company and have fun doing it.
- Seek to Understand: Leaders seek first to understand, then to be understood. Instead of
- demanding things of others, or throwing orders around, we ask probing questions to understand where others are coming from. Leaders are collaborative and strive to solve problems together.
- Own It: Leaders are owners. They take full responsibility for their areas of the business. They actively seek out ways to make improvements and create efficiencies. They catch and fix issues before they are pointed out to them. They don’t take the role of bystander. They take pride in the work that they do.
- Bias for Action: Time will always be the limiting factor and indecision stifles progress. Most decisions are reversible. Leaders act today instead of waiting until tomorrow. The biggest mistake we can make is to be afraid of making mistakes.
- Separate Your Ego From Your Position: Great leaders actively seek out reality and are willing to change their stance. They promote positive conflict and let the best decisions come to light, even if it may cause them pain. They can admit when they are wrong and commit wholeheartedly to decisions once they are made. They fight for the greater good of the company, not themselves.
- Hold High Standards: The quality of products, services and processes determines the speed at which we can operate. Leaders set high standards for themselves and their teams. They hold these standards with conviction and actively communicate when they are not being met.
- Have a Beginner’s Mind: Just because something has been done a certain way doesn’t mean it’s the best way. We actively take moments out of our day to reflect on the past, present and future. This allows us to look at each challenge with a fresh perspective and welcome viewpoints that challenge the status quo.
- Be Deliberate: Great leaders are intentional with their words and actions. We are direct. We avoid overcomplication. We strive to accomplish more with less.
- Expand Your Knowledge: Leaders have a deep understanding of the business and the industry we operate in. They know how their skills impact their role, how their role impacts the business and how the business impacts the industry. They take time to read the world to anticipate the future. They are always improving themselves and those around them.
