Job description
WHY DEPT®?
We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.
Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients’ problems, no matter where you are in the world.
ABOUT THE ROLE:
You won’t be optimizing title tags or writing technical audits, you’ll be the expert who makes sure the SEO department itself runs like a well-oiled machine. From cost tracking and client invoicing to revenue forecasting and process documentation, you’ll design and maintain the operational backbone that lets our strategists focus on search performance while the business runs efficiently and profitably. If you love building order out of ambiguity, thrive in spreadsheets, and enjoy partnering with Finance, Sales, and other marketing functions, this is the seat for you.
KEY RESPONSIBILITIES:
Financial Coordination & Billing
- Own month-end cost-tracking spreadsheets, pass-through expenses, and vendor costs against client budgets.
- Guide monthly invoices; partner with Finance to resolve discrepancies and hit billing deadlines.
Process Innovation & Tooling
- Identify manual, error-prone tasks and spearhead automations (e.g., Zapier, Google Apps Script, Looker Studio) that save time and improve data accuracy.
- Evaluate and roll out new workflow or reporting tools; lead training sessions and create user guides to ensure smooth adoption.
Cross-Functional Communication
- Lead concise weekly status meetings, publishing clear action items, risks, and decisions for stakeholders in SEO, Paid Media, Creative, and Finance.
- Support the Sr Manager with requests from Finance, Legal, and Procurement on matters such as SOW and PO management.
- Prepare operational performance read-outs for department leadership, highlighting trends in utilization, burn rate, and efficiency gains.
WHAT YOU’LL BRING
- 2–4 years of project or operations management experience—agency, consultancy, or in-house marketing org preferred but not required.
- Advanced mastery of Google Sheets or Excel (pivot tables, complex lookups, basic scripting/macros).
- Proven track record of building and scaling processes, playbooks, and automations that increase team efficiency.
- Strong analytical orientation—comfortable interpreting budget vs. actuals, utilization reports, and other operational KPIs.
- Extraordinary organization and attention to detail; able to manage multiple concurrent workflows without dropping balls.
- Clear, confident communicator with experience running efficient meetings and translating operational data into business language.
- Nice to have: Background in working with Finance teams on billing or revenue-recognition processes.
WHY YOU’LL LOVE WORKING HERE
- High-impact role with direct line-of-sight to both revenue and client satisfaction.
- Culture that values continuous improvement, experimentation, and work-life balance.
- Access to the latest workflow, analytics, and automation tech—plus a budget for professional development.
- Competitive salary, performance bonus, comprehensive benefits, generous PTO, and flexible remote options.
WE SUPPORT YOU BEING YOU
DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.
We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place.
DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.
Learn more about DEPT®
DIVERSITY, EQUITY, & INCLUSION
At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.
Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.
We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.
Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.
