Job description
What We Do
Care Access is a unique, multi-specialty network of research sites that operates as one connected team of physician investigators, nurse coordinators, and operations managers. Our goal is to engage every healthcare professional in clinical research and to make clinical trials a care option for every patient. By removing this bottleneck, Care Access is helping accelerate the approval and delivery of critical and life-saving therapies.
Who We Are
We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.
Position Overview
We are seeking an experienced and strategic Global Patient Recruitment Associate Director to lead and optimize patient recruitment for our Outsite US sites. The ideal candidate will be responsible for developing and executing innovative patient engagement initiatives, managing relationships with key stakeholders, and ensuring trial recruitment goals are met efficiently and ethically. This leadership role requires a deep understanding of global regulatory requirements and patient-centered strategies to enhance participation in clinical research.
What You’ll Be Working On (Duties include but not limited to):
- Develop and implement global patient recruitment strategies
- Oversee the execution of recruitment plans, ensuring alignment with study protocols, timelines, and budgets
- Collaborate with cross-functional teams, including clinical operations, marketing, regulatory, and external agency partners, to drive recruitment success
- Analyze recruitment metrics and trends, providing data-driven insights to optimize strategies and improve recruitment outcomes
- Manage vendor selection, oversight, and performance related to patient recruitment initiatives.
Other Responsibilities
- Identify and leverage innovative recruitment approaches, including digital and social media engagement, community outreach, and site engagement programs.
- Ensure compliance with global regulatory and ethical guidelines regarding patient recruitment and engagement.
- Serve as the primary point of contact for senior leadership on patient recruitment strategy, reporting on progress, challenges, and solutions.
Scope of Role:
- Autonomy of Role: Team member has complete autonomy over work performed
- Direct Reports: Yes
- Number of Direct Reports (if applicable): 2
- Role(s) Managing: Clinical Trial Marketing Specialist
Travel Requirements:
- 20% travel
- Type of travel required: International
What You Bring (Knowledge, Skills, and Abilities):
- Minimum of 7 years of experience in patient recruitment for clinical trials, with a focus on global strategies.
- Knowledge of clinical trial processes, GCP, data protection, and regulatory guidelines (e.g., FDA, EMA, PIPEDA, GDPR, LGPD).
- Demonstrated success in developing and executing large-scale patient recruitment and retention strategies.
- Experience managing and collaborating with CROs, vendors, and external recruitment partners.
- Proficiency in leveraging digital marketing, social media, and data analytics to drive patient engagement.
- Excellent communication, leadership, and project management skills.
- Ability to work in a fast-paced, dynamic environment and lead cross-functional teams.
- Strong analytical skills and experience with recruitment performance metrics and reporting.
Certifications, Education, and Experience:
- Bachelor’s degree in Life Sciences, Public Health, Business, Marketing or a related field; Advanced degree preferred (E.g MPH).
- GCP
Benefits (US Full-Time Employees Only)
- Paid Time Off (PTO) and Company Paid Holidays
- 100% Employer paid medical, dental, and vision insurance plan options
- Health Savings Account and Flexible Spending Accounts
- Bi-weekly HSA employer contribution
- Company paid Short-Term Disability and Long-Term Disability
- 401(k) Retirement Plan, with Company Match
Diversity & Inclusion
We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success.
At Care Access, every day, we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the
physicians and caring for patients.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Care Access is unable to sponsor work visas at this time.
Employment Statement
Care Access complies with all employment laws and regulations with respect to its employment practices, terms and conditions of employment, and pay equity and wages. Care Access does not engage in any unfair or forced labor practice and does not tolerate, under any circumstances, the use of any form of forced or involuntary labor, child labor, or human trafficking. This extends to suppliers, partners, or other third parties with whom Care Access does business. Care Access values and promotes the protection of human rights everywhere.
