Job description
We’re seeking a detail-oriented individual with veterinary expertise to join our Pet Underwriting team.
You’ll use your impeccable attention to detail to outline pets’ medical histories, preparing policy files for claim review, assisting in obtaining missing medical records, and coordinating with fellow Underwriting team members.
What You’ll Do
Utilize your veterinary knowledge, strong attention to detail, and analytical skills to review pet medical records for our policyholders’ pets
Identify, notate any abnormalities, and document pre-existing conditions in the policy
Analyze SOAP notes, as well as lab results to extract and record any abnormal clinical findings
Analyze medical records to determine if information is missing, and if so, work with external teams to obtain the missing information and documents
Work closely with internal and external claims support teams to complete medical record reviews
Report any discrepancies within the medical record regarding the policyholder and pet information
What You’ll Need
4+ years of veterinary experience
Experience working remotely, preferred
Pet Insurance with a claims background, preferred
Knowledge and understanding of veterinary medical records, conditions and treatments, terminology, and lab work. Including up-to-date knowledge on veterinary medications
Comfortable navigating through computers, with the ability to troubleshoot basic issues and confidently learn new software programs
Confidence in deciphering and comprehending handwritten medical records
Ability to complete, at minimum, 15-20 medical record reviews daily
Able to perform repetitive, essential tasks with a high degree of accuracy
Ability to work in a fast-paced environment
Excellent written and verbal communication skills
Ability to multi-task and follow up on pending requests
Ability to adapt to workplace changes with ease and enthusiasm
At Lemonade we welcome candidates who are enthusiastic about learning and adapting to the exciting world of technology and AI, as a commitment to ongoing growth in this field is a fundamental part of our culture
*Please note that we are unable to sponsor applicants for work visas
**Unfortunately, we cannot consider applicants from these states; Colorado, California, Montana, Hawaii, New Mexico and Puerto Rico
This is a full-time position. The pay range for this role is $23.56-$28.85 per hour, plus equity + benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific hourly rate for your preferred location.
