Job description
Role Title: Associate Program Compliance Manager
At impact.com our culture is our soul. We are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!
impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.
Your Role at impact.com:
Are you passionate about consumer protection and helping companies comply with important laws and regulations? Are you organized, and is your attention to detail exceptional? Join our compliance team at impact.com and play a crucial role in ensuring partners adhere to advertisers’ promotional requirements, all while utilizing best-in-class technology.
As an Associate Program Compliance Manager, you’ll become a trusted compliance expert. Alongside senior team members, you’ll support a select portfolio of accounts, gaining in-depth knowledge of advertising regulations. Using our proprietary Regulated Compliance tool, you’ll work to resolve and document compliance issues. By showcasing strong written communication skills, a keen eye for detail, and an awareness of compliance risks, you’ll have the opportunity to grow and excel at impact.com!
What You’ll Do:
- Manage compliance cases, ensuring all issues are documented, tracked, and moved expeditiously to resolution
- Serve as a compliance point of contact for clients and agencies, providing support and program updates
- Become an expert on impact.com’s proprietary Regulated Compliance product
- Work with cross-functional teams to deliver exceptional compliance services
- Operate as a program compliance subject matter expert internally and externally
- Work alongside senior program compliance managers, assisting with strategic initiatives and projects
What You Have:
- 1+ years of customer service and support, ideally in a software application product environment
- 1+ years of compliance/fraud investigations especially in the performance marketing space is a plus
- Bachelor’s Degree or equivalent experience (Business, Marketing, Law, or related field a plus)
- Extremely detail-oriented
- Professional communication skills
- Ability to multitask while under pressure
- Team player, yet able to function and motivate independently
Salary range: $65,000.00 - $74,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.
*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.
Benefits (Perks):
- Medical, Dental and Vision insurance
- Unlimited responsible PTO
- Flexible work hours
- Parental Leave
- Technology Stipend
- Continued access to Affiliate & Partnerships Industry Fundamentals Certification by PXA
- Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled.
- Flexible spending accounts and 401(k)
- An employee-led culture team that plans inclusive events- meaning time together and other events to celebrate our many successes!
- An established company with a cool, high-velocity work ethos, where each person can make a difference!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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