Job description
About Emplifi
Emplifi is a leading unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies. More than 20,000 brands, like McDonald’s, Ford Motor Company, and Delta Air Lines, rely on Emplifi to enable connected, empathetic experiences for the modern consumer across marketing, commerce, and care. Headquartered in New York, Emplifi is a partner to major social media networks and digital platforms, including Google, Meta, LinkedIn, TikTok, and Snapchat. For more information, visit www.emplifi.io.
About UGC
User-Generated Content (UGC) refers to authentic photos, videos, and reviews created by real customers about a brand or product. Emplifi’s UGC platform helps brands boost engagement and drive sales by showcasing this content. With AI-powered tools, it’s easy to find, manage, and display UGC across social and eCommerce channels. The platform makes it simple to turn real customer experiences into shoppable galleries—building trust, increasing conversions, and improving the overall customer journey.
About the QA Team
Our QA Team provides QA engineers across engineering teams to ensure our clients are not experiencing issues while using our product. We are focusing on building a strong test plan and building a strong test plan and evaluating tickets coming from Customer Support.
We have QAs focusing on the Front-end and Back-end parts of our product, as well as team focusing on test Automation. The culture of the team focuses on the growth of both hard and soft skills. This role is focused on working with user-generated content (UGC) and the Rating and Reviews(R&R) within the Commerce group.
This is a remote/hybrid position, to be based in the Czech Republic.
What You’ll Do Here
- Experience with Watir (Ruby) and Cypress (JavaScript/TypeScript) testing frameworks
- Build, extend, and maintain automated test scripts using Watir and Cypress within an established automation framework
- Contribute to CI/CD pipelines by integrating automated tests into build workflows(.i.e Team City and Circle CI)
- Have strong scripting skills, a deep understanding of web architecture (DOM, selectors, async behavior),
- Create automated test cases based on user story specifications.
- Record issues into a defect-tracking system.
- Actively engage with the Product Owner and Developers to ensure the viability of proposed solutions.
- Strong debugging skills
- Experience mentoring others in automation practices
What You’ll Bring to Us
- You are competent in both written and spoken English.
- 4+ years of hands-on automation experience in a software QA role
- Ability to write test cases and procedures according to approved specifications.
- Proficient in writing clean, reusable, and maintainable test code
- You have a minimum of 1 year of experience within a software development environment.
- You’re familiar with work management tools (i.e. Jira, TargetProcess, Asana).
- You have experience with project management frameworks (i.e. Agile, Scrum, or Kanban).
- Basic troubleshooting skills.
- Self-starter who can work independently and collaboratively
What We Offer
- Unlimited Vacation, 3 sick days, home office
- Internal tech talks, Udemy courses, and workshops
- Maternity and Parental Benefit
- Meetups & conferences
- Multisport card
- Agile and open-minded culture, with high levels of trust and flexibility
- Possibility to learn new and cutting-edge technologies in an environment that encourages new ideas
- Possibility to work from offices in Prague (Karlin), Brno (Impact Hub), Pilsen (Roudná)
- Chance to compete in a ping-pong tournament or to enjoy table football, Playstation, Ergonomic exercise, or run with colleagues, and nearly all year-round grilling parties and other team-building opportunities
- There’s more as well! Speak with us to find out all the details!
At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.
Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.
