Business Operations Analyst

at LegalMatch
πŸ‡΅πŸ‡­ Philippines - Remote
🏒 BusinessπŸ”΅ Mid-level

Job description

This role is for a highly motivated individual who can drive efficiency and innovation within our business operations. As a Business Operations Analyst, you’ll leverage your expertise in automation, continuous improvement, and analysis to drive operational excellence by identifying opportunity areas, streamlining processes, implementing automation solutions, and leading cross-functional projects. You’ll collaborate with stakeholders to deliver measurable improvements and ensure alignment with business objectives, with flexible hours to support collaboration with other teams.

Key Responsibilities:

  • Work with teams to identify painpoints and operational bottlenecks

  • Lead continuous improvement projects-from problem definition to implementing solutions to measurement of results

  • Develop and implement automation workflows using AI, scripting, or low-code platforms.

  • Lead projects from ideation to completion, managing timelines, resources, and stakeholders.

  • Use analytics tools to uncover performance trends and recommend optimizations.

  • Document processes, track project outcomes, and report impact to leadership.

  • Train and support teams on new tools and processes to drive adoption.

  • Bachelor’s degree in Business Administration, Information Technology, Engineering, or a related field.

  • Minimum of 3 years of experience in business operations analysis, with a strong focus on automation and continuous improvement.

  • Proven experience in project management, with the ability to lead multiple projects concurrently.

  • Knowledge of process improvement frameworks like Kaizen, Six Sigma, or Agile is advantageous.

  • Strong analytical, problem-solving, and critical thinking skills.

  • Demonstrated proficiency with automation tools (e.g., Power Automate, Python, or any low-code automation tools).

  • Proficient in data analysis using tools like Excel or Power BI.

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with all levels of the organization.

We’re looking for someone who is:

  • Action-oriented and focused on delivering results.
  • A strategic problem-solver with a knack for simplifying complex issues.
  • Adept at juggling multiple priorities in a fast-paced environment.
  • Passionate about using automation to transform operations.
  • A strong communicator, able to build relationships across teams.

At LegalMatch Philippines, we offer a dynamic and innovative environment where you can grow and make a real impact in legal tech. Join our team, collaborate with passionate individuals, and take the next step in your career. Apply today!

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