Job description
Role: Business Operations Associate - India
Location: Remote working (India)
Salary: INR 7,00,000 to INR 10,00,000 depending on experience, plus generous ESOPs
Hours: Full-Time 40 hours per week
About Vestd
Vestd is the leading sharetech platform for share schemes and business admin.
Our regulated platform makes light work of all of the most popular and tax-efficient share scheme types, empowering businesses to attract and retain their talent. Our powerful software also helps investors, and helps founders seeking investment.
Vestd was founded by Ifty Nasir, who lives and breathes our mission. Vestd’s big moonshot aim is to see one billion people worldwide invested in the companies they work hard to grow by 2030. We are all about inclusion and fairness for our customers and our team.
Vestd is also a B Corp-certified company, which means we’re committed to balancing profit with purpose. We care about our people, our customers, and the wider world – and we hold ourselves to the highest social and environmental standards.
If you’d like to learn more about Vestd, check out this short video from our founder, Ifty.
Equality, diversity and inclusion (EDI) at Vestd
At Vestd, we prioritise equality, diversity, and inclusion, so we write about it here rather than at the end of the job advertisement. We’re committed to building a respectful, inclusive, and diverse team. Trust is one of our core values; with that comes a commitment to fairness and transparency. We want to be open about our EDI efforts.
Research shows that while men are likely to apply when they meet 60% of a job’s requirements, women and individuals from underrepresented groups often apply only when they meet every criterion.
We understand the value of transferable skills and the unique perspectives that diversity brings. That’s why we encourage applications from candidates with unique strengths and experiences.
If you need any adjustments or support with your application, please let us know in your application or throughout the process.
The role
As a Business Operations Associate at Vestd, you will play a crucial role in supporting back-office functions across the entire platform from day one. You’ll work closely with our Customer Success team and be involved in operational processes related to SPVs, equity schemes, and structured legal documentation.
This position offers plenty of scope for development into a diverse and dynamic role, depending on your interests and strengths. You’ll be trusted with important responsibilities early on, and you’ll have the opportunity to shape how we work as we grow.
The role requires meticulous attention to detail, the ability to follow complex, rule-based processes, and a curiosity for how things can be improved. A proactive mindset, combined with a willingness to learn, will help you thrive here. Vestd will provide you with full training, ongoing support, and the tools you need to succeed in a collaborative, remote-first environment.
The primary responsibilities of this role
We cannot provide an exhaustive list of duties; additional duties will arise, but the following will be core elements of this role:
- Support the Customer Success team by managing high-volume, detail-oriented tasks
- Work with SPV-related operations, handling structured documents and compliance requirements
- Interpret legal and financial documents, ensuring all data is accurate and compliant
- Manage CRM data (HubSpot) and update records in the Vestd platform
- Collaborate across teams to improve existing operational workflows
- Suggest process enhancements and contribute ideas for operational efficiency
- Work independently on structured tasks while being proactive in identifying improvements
- Communicate effectively with colleagues in India and the UK in a remote environment
Essential elements for this role
These are the skills and qualifications we consider essential for this role:
- 1–3 years of experience in data administration, data analysis, business support, or similar operational roles
- Proven ability to work with structured legal or financial documents with a high level of accuracy and attention to detail
- Comfortable with numerical data and capable of spotting trends to support decision-making
- Strong analytical thinking and the ability to understand and follow complex, rule-based systems
- Proficiency in Excel and Google Sheets for data management and reporting
- Hands-on experience with HubSpot or similar CRMs, with at least 1 year of usage
- Clear written and verbal communication skills in English
- Ability to work independently, learn quickly, and manage responsibilities in a remote-first environment
- A Bachelor’s degree or equivalent practical experience
- Prior experience working remotely is a plus
Nice to have
These will help you stand out from the pack:
- Hands-on experience with HubSpot, Google Workspace (G-Suite), and Slack
- Prior experience working in a remote, cross-functional team environment
- Exposure to customer communication in English, especially in a support or operations context
- Familiarity with equity, SPVs, and company ownership structures
- Experience in understanding and improving complex, rule-based systems or processes
- Background in SaaS, fintech, or startup environments
Culture fit
What makes Vestd folk collaborative, adaptable, and eager to grow?
- Thrives in a startup environment, ready to tackle diverse challenges with enthusiasm
- Adaptable - open to taking on responsibilities beyond the defined role as needed
- Passionate about contributing to a culture of innovation, collaboration, and continuous improvement
- Embraces technology to improve processes and drive efficiency
What you can expect
Our culture is our backbone (BreatheHR named us one of the ‘Top 3 Companies in the UK for Company Culture’), and we take team happiness seriously.
Vestd strives to be as principled as possible. We’re all about Goal 8 of the United Nations ‘Sustainable Development Goals. This goal is about ‘Decent work and economic growth,’ and we consider it both with our external activities and internal workings.
We’ll do everything we can to help you grow in your role. In return, you’ll want to learn all about our industry and do all you can to help us continue leading it.
Vestd is 100% remote, so in return for your commitment, diligence, and productivity, you’ll have a lot of autonomy during your working day. Some roles demand office hours (to fit our customers’ schedules), but we are committed to offering flexibility where possible.
Happy employees make for happy customers, as demonstrated in our five-star reviews. Vestd’s excellence has also been recognised by The Europas, The Fintech Awards London, The Hustle Awards, TechRound, and BusinessCloud’s Fintech50. See more about our awards here.
This could be the perfect opportunity if you’re an autonomous, self-driven individual passionate about contributing to a meaningful mission and value being part of a supportive, close-knit team.
Why work at Vestd?
Vestd is a great place to work. Don’t just take our word for it - take a look at the award-winning suite of benefits that you can look forward to as one of our folk:
This job is fully remote, although attendance is required twice yearly at our in-person get-togethers
A flexible environment to help you achieve the best work/life balance
An Employee Stock Ownership Plan (ESOP), of course! (After the qualifying period)
Monthly recognition scheme, where we celebrate our folk
Support with home working equipment
A personal training and development budget to keep your career and professional growth on track
Private medical insurance (after the qualifying period)
Team retreats are held twice a year. They can include an overnight stay and focus on fun and team cohesion
Great team ethos, connect through regular team and company socials
25 days annual leave plus one extra day per year of service (up to five days)
We’re looking for somebody with initiative who can focus on the business and their personal growth path. This is a great time to join our team, and it would be a superb role for the right person.
Our application process
We are accepting rolling applications for this role with no fixed end date - if you are interested in joining the Vestd folk, please apply when you can. We will respond to every applicant, but we may only screen some candidates depending on the number of applications received. We ask unsuccessful candidates who have been interviewed to wait six months before reapplying.
Our recruitment pipeline has a few stages, giving you plenty of opportunities to learn about Vestd as we take the time to find someone who is the best fit for the role. We aim to complete the selection process as efficiently as possible, and we are committed to making our candidate experience as inclusive as we can, so please get in touch with us if you require any information or support during the application process or need to ask for any adjustments.
A typical selection process might be:
- Apply online
- 20-minute screening call
- 45-minute interview with the hiring manager and team member
- 45-minute team cultural interview
- 30-minute interview with the CEO
We are excited to receive your application.
When a role is filled, we will contact all other applicants to let them know.
This job is remote within India. You must be primarily India-based and eligible to work in the country.
