Job description
SEON is the leading fraud prevention system of record, catching fraud before it happens at any point across the customer journey. Trusted by over 5,000 global companies, we combine your company’s data with our proprietary real-time signals to deliver actionable fraud insights tailored to your business outcomes. We deliver the fastest time to value in the market through a single API call, enabling quick and seamless onboarding and integration. By analyzing billions of transactions, we’ve prevented $200 billion in fraudulent activities, showcasing why the world’s most innovative companies choose SEON.
We’re looking for a senior-level Business Systems Administrator & Integration Manager to own and scale the administration, integration, and operational integrity of our GTM and Back Office systems. This individual contributor will play a key role in supporting and evolving our enterprise-grade architecture and integration strategy, ensuring our systems (including NetSuite, HubSpot, Billing Automation Platform, CPQ tools, internal provisioning systems, and more) run efficiently, integrate cleanly, and support accurate, scalable operations.
You’ll work as part of a lean, high-impact team within GTM Operations, reporting to our Systems Architect, and collaborating closely with HR, Finance, Sales, Marketing, and Customer Success to ensure tools and processes support scale, performance, and data quality.
This is a remote role
What You’ll Do
Systems Ownership & Administration
- Serve as the lead administrator for NetSuite, HubSpot, and other key systems—handling configuration, access control, and platform hygiene.
- Own user onboarding/offboarding, permissioning, and basic customization across platforms.
- Perform regular audits and reconciliations to ensure data consistency and integrity across systems and integrations.
Process & Operational Enablement
- Support and optimize core business processes by aligning system configurations and workflows.
- Collaborate with business stakeholders to scope and implement improvements, updates, and automation initiatives across the company.
- Maintain and evolve system documentation and playbooks to support business continuity and scale.
Integration Management & Automation
- Support the design, implementation, and monitoring of integrations across our business systems stack; including native connectors, enterprise iPaaS tools (e.g., Workato), and custom APIs.
- Partner with the Systems Architect to ensure alignment with enterprise integration patterns, scalable data flows, and long-term architectural standards.
- Troubleshoot sync and data flow issues, and implement robust monitoring and alerting practices to ensure integration health.
- Support the orchestration of AI-powered tools and automation frameworks to enhance workflows, streamline data processing, and drive operational efficiency across integrated systems.
Support & Continuous Improvement
- Act as tier-1⁄2 support for business system issues and integration troubleshooting.
- Proactively identify system or data issues, investigate root causes, and implement durable solutions.
- Champion operational improvements and automation opportunities that unlock scalability and reduce manual work.
Qualifications:
- 5+ years in systems administration, business systems, or IT Ops, with increasing levels of responsibility.
- Deep hands-on experience with NetSuite administration and CRMs like Salesforce or HubSpot (preferred).
- Familiarity with SaaS billing tools (e.g., Chargebee, Zuora), CPQ systems, and user provisioning workflows.
- Solid understanding of SaaS business processes: lead-to-order, order-to-cash, and record-to-report.
- Experience supporting integrations (ideally with enterprise-grade iPaaS tools like Workato or Boomi) and managing sync/data issues across systems.
- Detail-oriented with strong ownership, follow-through, and communication skills.
- Comfortable working independently in a high-growth, fast-paced, and distributed environment.
Nice to haves
- NetSuite Administrator certification or similar credentials.
- Certifications in HubSpot, Salesforce, or Workato.
- Experience supporting U.S. GAAP / ASC 606 reporting environments is a plus.
- Exposure to SOC 2 or SOX system controls a bonus.
