Job description
Unless otherwise noted, all positions are fully remote with work permitted from the following states: CA, CO, CT, DC, DE, HI, IL, MA, MD, NJ, NM, NY, OR, VT, and WA.
We are living through a pivotal moment for reproductive and sexual health—and Hey Jane is uniquely positioned to help.
From day one, we’ve been committed to providing safe, discreet medication abortion treatment—and have helped more than 80,000 people get the care they need. Today, we offer a range of reproductive and sexual health care services from the comfort and convenience of your phone. Our in-house clinical care team, composed of board certified doctors, advanced practice clinicians, nurses, and patient care advocates, is just a text message away. We’re committed to helping our patients get safe, discreet, judgment-free virtual health care, from a team that truly cares.
Hey Jane is seeking an experienced, part-time Chief Medical Officer to join our Leadership Team and drive clinical excellence across our organization. Reporting directly to the CEO, the CMO will set the strategic vision for clinical quality, shape a patient-centered team culture, and collaborate closely with Clinical Operations to enhance team efficiency and patient experiences. The ideal candidate combines deep expertise in reproductive healthcare with a proven ability to lead cross-functional initiatives, ensuring exceptional patient outcomes and compliance in a dynamic telemedicine environment.
Responsibilities
Clinical Quality
Set goals, standards and monitoring protocols for clinical quality and team performance to drive exceptional patient outcomes
Oversee clinical audits, chart reviews and incident reporting
Design high-quality clinical protocols for service expansions
Conduct ongoing analysis to identify opportunities for growth and improvement
Ensure compliance with complex regulatory frameworks
Assistance with clinical escalations
Learning and Development
Create ongoing training curriculum to reinforce best practices, and educate on emerging research relevant to our patient’s care
Develop timely feedback loop for individualized growth plans
Clinical culture and leadership
Ensure a team culture that seamlessly integrates with the broader Hey Jane organization, emphasizing safety, patient-centeredness and our core values.
Cultivate relationships with external clinical stakeholders and professional organizations
Cross-functional liaison
Contribute to Hey Jane’s strategy and design of high-priority initiatives, representing the clinical viewpoint
Work closely with Clinical Operations on efficiency, process standardization, staffing strategy, and other key considerations
Own cross-functional implementation of efforts to drive improvements to clinical safety, quality, efficiency and team experience
Hiring and training
Design hiring and interview criteria for new clinical team members
Actively participate in hiring processes
Own clinical onboarding for new team members
External representation
Be the “clinical face” of Hey Jane for panels, partnerships and press opportunities
Requirements
- Board certified physician with a demonstrated passion for reproductive healthcare
- At least 3 years in a strategic leadership role
- Proven track record in designing clinical performance programs, including design, implementation and maintenance
- Ability to balance clinical and operational constraints, finding “win win” outcomes wherever possible
- Strong ability to drive complex, cross-functional projects that move the needle on clinical outcomes
- Clear and persuasive communicator who can skillfully adapt clinical concepts to a variety of audiences
- Demonstrated success in leadership and management
- Data-driven with a strong ability to leverage numbers to drive improvements for patients and team
- Comfortable manipulating data in Excel or Google Sheets
Position Details
- Remote from approved states (CA, CO, CT, DC, DE, HI, IL, MA, MD, NJ, NM, NY, OR, VT, and WA)
- ~25 hours per week. Optional additional hours for patient-facing work.
- Compensation: $100-150k + equity
$100,000 - $150,000 a year
At Hey Jane, we work towards the vision of having equitable healthcare, changing the status quo, and rebuilding the way people experience healthcare—and bring that same vision to our workplace. We’re an equal opportunity employer committed to building an inclusive environment, and encourage all applicants from every background and life experience.
