Job description
About Terminal49
Terminal49 is a logistics technology company revolutionizing global trade. Our platform provides real-time visibility into cargo movements, streamlines supply chain operations, and empowers teams with actionable insights and collaboration tools. With a fast-growing team of 22, we’re on a mission to make international shipping radically more efficient.
Role Overview
We are looking for a highly skilled Chief of Staff to provide crucial support to Kimmie Nguyen, our COO, who oversees our Marketing, Customer Success, and Sales functions, with a dotted line responsibility for Product within our growing 22-person team. This is a unique opportunity to play a pivotal role in a fast-paced startup environment, directly impacting our operational efficiency and strategic initiatives.
Key Responsibilities
- Drive process improvement initiatives across various departments.
- Identify inefficiencies and implement systems to streamline workflows across marketing, sales, and customer success.
- Assist in creating presentations, reports, and documentation for board and investor updates.
- Support finance operations (e.g., expense tracking, invoice management) and other operational tasks.
- Help onboard and manage new software tools as the company scales.
- Work closely with product, marketing, and customer success teams; act as a key liaison to the COO.
- Help manage Slack communications and email inbox to ensure high responsiveness and organization when needed.
- Own CEO’s and COO’s calendar, coordinate internal/external meetings when needed, and ensure time is prioritized effectively.
What We’re Looking For
- 3–5+ years of experience as a Chief of Staff (startup experience preferred)
- Strong proficiency in tools like G Suite, Slack, Notion, project management platforms (e.g., Asana or ClickUp), and calendar systems
- Excellent written and verbal communication skills
- Highly organized, with strong attention to detail and the ability to multitask effectively
- Comfort working independently and navigating ambiguity
- A problem-solver’s mindset with a proactive approach to continuous improvement
- Availability to work in EST
Why Join Us
- Be part of a high-growth company transforming global logistics
- Work directly with company leadership and influence strategic outcomes
- Grow with a supportive and tight-knit remote team
- Opportunity to shape your role as we scale and expand
