Client Services Representative

  • Internship - India

Customer Service

Intern

Summary

Join our dynamic, multi-national team and be a part of a company that simplifies and enhances financial opportunities using state-of-the-art technology. Interactive Brokers is seeking MBA/Graduate freshers with a finance background and a professional demeanor suitable for interaction with an experienced and active clientele base.

Requirements

  • Education: University degree (Post Graduation/Bachelors) required
  • Excellent verbal and written communication skills in English
  • Good quantitative/analytical skills
  • High level of MS Excel skills required
  • An Enthusiastic/Energetic personality with a positive attitude towards learning more about global financial markets

Responsibilities

  • Respond to retail and professional clients' inquiries via inbound calls, email and online chat
  • Obtain a thorough knowledge of products offered by IB on various global exchanges
  • Assist clients with opening and funding accounts
  • Show clients how to use different features of the Trader Workstation
  • Explain margin requirements to clients
  • Investigate trade issues and order executions
  • Knowledge of securities regulations impact on customers

Benefits

  • Competitive salary package
  • Performance based annual bonus (cash and stocks)
  • Group Medical & Life Insurance
  • Modern offices with free amenities & fully stocked cafeterias
  • Monthly food card & company paid snacks
  • Hardship/shift allowance with company provided pickup & drop facility*
  • Attractive employee referral bonus
  • Frequent company sponsored team building events and outings
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