Job description
About Us:
Zensurance is redefining commercial insurance for Canadian businesses.
As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.
Zensurance has been recognized for its rapid growth and industry impact:
✅ Deloitte’s Technology Fast 50 (2023, 2024)
✅ Deloitte’s Technology Fast 500 (2024)
✅ Top Insurance Employers (2022)
At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change.
If you’re looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you!
The Opportunity:
Here at Zensurance, we’ve designed a comprehensive training program for new talent seeking a career in Commercial Insurance Sales and Service. We’re hiring 12 individuals to become Brokers for our Accounts, New Business, and Renewals teams.
No previous insurance experience is required – we provide all the training you need to succeed!
This is a fantastic opportunity for a client-centric professional who holds themselves to the high standards and is dedicated to delivering exceptional customer experiences. This role also includes access to a variable pay incentive program which financially rewards performance quarterly.
About Our Sales Teams and Opportunities:
As a New Business Broker, you’ll support the Sales function by handling insurance leads provided directly by Zensurance. You’ll offer continuous support from quote to close to deliver a client-centered sales experience.
As an Accounts Broker, you’ll deliver exceptional service that’s core to our values. In this role, you’ll communicate effectively with clients to fully understand their insurance requirements and make tailored recommendations.
As a Renewals Broker, you’ll be responsible for retaining our existing clients and exceeding expectations with proactive insurance recommendations. This is an opportunity to truly impress our clients at the Renewal stage.
Important Program Details:
- Training Dates: Friday, August 8, 2025 – Friday, September 26, 2025
- Training Hours: Monday - Friday, 9:00 AM - 5:00 PM EST (training takes place Monday - Friday)
- Working Hours (After Training): Monday - Friday, 9:00 AM - 5:30 PM EST (This is when you’ll transition into your full-time, permanent position.)
- Location: Remote within the GTA
- Compensation: You’ll earn an annual salary of $47,500 while you’re working towards your RIBO license. Once you’re licensed, your salary will increase to $50,000 annually, plus you’ll have the potential to earn up to an additional $6,000 in annual bonuses.
What You Can Expect from the Training:
- Weeks 1-2 RIBO Exam Preparation: During the first two weeks, you’ll receive intensive Registered Insurance Brokers of Ontario (RIBO) training, paid for entirely by Zensurance, to prepare you to write and obtain your RIBO license. We highly recommend dedicating 2-3 hours each evening and some weekend time to studying to ensure you’re fully prepared.
- RIBO Exam: The exam’s online and takes 3 hours. To pass, you’ll need a score of 75% or higher. A condition of your ongoing employment is to pass the RIBO exam.
- Weeks 3-7: Zen Academy: After successfully passing your RIBO exam, you’ll join the Zen Academy, a 5-week program focused on providing the foundational skills to be a successful Commercial Insurance Broker at Zensurance.
You’ll Do Some of the Following:
- Study for and successfully pass the RIBO license exam.
- Handle insurance leads provided to you.
- Assess the needs of potential clients to advise on coverage requirements.
- Continually engage leads to convert requests for insurance into customers.
- Offer continuous support from quote to bind to deliver a seamless client experience promptly.
- Demonstrate a thorough understanding of our insurance products and help clients with any questions.
- Recommend operational improvements in our processes to help further improve the overall customer experience.
- Provide weekly flow updates to elevate the programs and pricing.
Your Qualifications:
- 1+ years of customer service experience (transferable industries include retail, hospitality, sales, call center, and more).
- A strong passion for Sales and Customer Support.
- A drive to consistently meet and exceed targets.
- Excellent written and verbal communication skills.
- Exceptional attention to detail and demonstrated flexibility in managing multiple clients at a time.
- A proactive approach to continually seeking out new ways to learn and grow.
Join Our Sales Team - Empowering Businesses, Building Careers
At Zensurance, we believe sales is about building relationships, providing value, and growing together. Here’s what makes our team special:
✔ We Fuel Your Growth
We invest in your learning with a broad training schedule in your first three months. We have an open feedback culture and provide constant goal setting to help you advance your career.
✔ A Culture of Support & Innovation
You’ll have the software and technology to manage client interactions, including our in-house Broker Management System (BMS). We give you the tools you need to succeed.
✔ Delivering Value to Canadian Businesses
You’ll empower Canadian small businesses with a simple approach to insurance. We work with over 50 providers, using our technology to quickly compare quotes. You’ll provide expert advice, ensuring clients get the best coverage and price, with in-house claims support.
✔ Leaders Who Support Your Success
Our sales leaders mentor and guide you, offering regular one-on-one meetings and daily team support.
✔ Clear Career Growth
Our well-defined growth tracks show you what’s needed to take your career to the next level, aligning with your skills and ambitions.
Benefits & Perks at Zensurance:
At Zensurance, we know that when our people thrive, so does our business. That’s why we offer a flexible, people-first work environment designed to support your well-being, growth, and success.
If you’re looking for a team that values learning, collaboration, and impactful work, we’d love to meet you!
💻 Work Your Way
• Remote-first setup for added flexibility
• Home office allowance to create a comfortable workspace
• Top-tier tech: “Office in a box” with all necessary tech equipment
• Half days before public holidays: Enjoy half days before long weekends
❤️ Your Health, Your Way
• Flexible health and dental plans for families, including mental health support
• Health & personal spending accounts to invest in wellness your way
• Parental leave top-up, because family comes first
🚀 Investing in Your Growth
• Education assistance reimbursement for courses, conferences, books, and memberships
• Opportunities to learn from industry experts and grow your career
🤝 Staying Connected
• Weekly Friday huddles to share updates and connect across teams
• Virtual & in-person team-building events to strengthen our culture
We’re building something special. Come be a part of it!
Who We Are:
Business is hard work, but insurance doesn’t have to be!
We empower business owners with simple, tech-driven insurance solutions through our online platform.
Our success is fueled by our team-oriented culture and four core values:
DELIVER – We set ambitious goals and achieve them.
INCLUDE– We foster an open and safe space for all.
INTEGRITY– We do what’s right.
INVENT– We create straightforward, innovative solutions.
AI Tools and Your Interview:
We know AI is a valuable tool, and you’re welcome to use it to prepare for your interview. However, please don’t use AI assistants during the live interview itself. We want to have an authentic conversation with you, and using AI during the interview could affect our evaluation of your suitability for the role.
Just so you know, we use an AI scribe to help us take notes and review interviews, ensuring a fair and clear process.
Diversity & Inclusion:
Zensurance celebrates diversity and is committed to creating an inclusive environment. We welcome applications from all backgrounds and provide accommodations throughout the hiring process. If you need support, let us know, we’re here to help.
Thank You!
We review every application with care to find the best fit for our team.
While we may take a little time to get back to you due to the high volume of applications we receive, know that a real human (not a bot!) is reviewing yours. We appreciate your patience and can’t wait to learn more about you!
