Job description
Thumbtack helps millions of people confidently care for their homes.
Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.
About the Commercial Strategy Team
The Commercial Strategy team sits within the Business Development & Commercial Programs org and is responsible for helping take ideas from 0 to 1 by leading strategic initiatives and bets, and partnering cross functionally with other teams to test, experiment, and implement new strategies. In addition to driving new growth, the Commercial Strategy team owns and executes strategic growth programs that sit at the intersection of multiple teams and functions, and is the center of excellence for continuous improvement, focused on how to drive operational efficiency and rigor as we scale. The team goes where the problems are and are key to enabling future growth opportunities.
About the role
The Commercial Strategy Manager is a high-impact “super generalist” role at Thumbtack. You’ll parachute into our most critical strategic imperatives - whether that’s standing up new initiatives from 0 to 1, unblocking growth opportunities, or driving operational excellence.
Like most marketplaces, Thumbtack serves two sides: customers and pros. What makes this role unique is that it sits within our Partnerships organization, a fast-growing and increasingly important part of our business. In addition to enabling growth for our core marketplace, you’ll drive valuable impact shaping go-to-market (GTM) strategy for B2B partnerships as well.
This is a fast-paced, fluid role in an organization scaling rapidly. Success requires strong problem-solving capabilities, analytical horsepower, and comfort operating in ambiguity, “bringing structure to chaos”, as we like to say. You’ll work closely with executives, product and engineering leaders, marketers, sales, finance, etc. so strong business acumen, communication, and collaboration skills are essential. This role requires a self-starter mindset and the ability to take ownership of complex, high-priority problems from day one.
What you’ll do
- Identify and prioritize initiatives that support our biggest bets and create the greatest impact, while being agile and quickly pivoting as priorities change
- Partner with teams across Thumbtack to identify opportunities, develop winning strategies, and effectively operationalize these strategies
- Support critical projects (major initiatives and smaller bets) E2E from project identification all the way through project completion and follow up
- Enable process improvements throughout the company to ensure operational rigor and excellence
- Develop, test, and incubate new ideas (products and businesses)
- Support ad hoc analysis and project work (e.g., board prep, planning, goal setting, competitive analysis)
- Own, execute, and improve strategic programs that drive revenue and profitable growth.
- Perform financial analyses to inform resourcing, strategy and planning
- Serve as the connective tissue across teams and functions, aligning stakeholders, harmonizing objectives, and driving progress
In order to be successful, you must bring
- 3–5 years in consulting, investment banking, bizops, strategy, or GTM roles
- Ability to build analytical models and translate them into executive-level insights
- Comfortable with ambiguity and building frameworks and plans to provide necessary structure
- Demonstrated ability to build strong cross functional relationships and influence leaders at all levels
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Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.
Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: [email protected].
If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at https://www.thumbtack.com/privacy/ .
