Job description
We are seeking a Compliance Officer, Program Enablement to join our Compliance team and serve as a dedicated compliance lead for one or more of our issuing bank partners and their associated programs. This individual will act as the primary consumer compliance point of contact for assigned banks, ensuring that the banks’ regulatory expectations, contractual requirements, and oversight obligations are embedded into operational processes, Marqeta’s broader CMS, and effectively managed across the programs’ lifecycle.
This is a highly collaborative and cross-functional role that requires a blend of consumer compliance expertise, regulatory interpretation/operationalization, and relationship management acumen. You’ll be the subject matter expert on your assigned bank(s), responsible for operationalizing their requirements while helping programs meet their obligations in a scalable, risk-based, and business-aligned way.
We work Flexibe First. This role can be performed remotely anywhere within the United States or from our Oakland Headquarters. We’d love for you to join us!
The Impact You’ll Have
- Serve as the compliance lead and point of contact for one or more issuing banks, building subject matter expertise on their regulatory expectations, contractual obligations, risk tolerance, and oversight practices
- Manage the day-to-day compliance relationship with bank partner counterparts, including participating in regular check-ins, preparing responses to bank inquiries, and coordinating audit and exam readiness
- Act as the DRI to internal stakeholders and assigned programs to interpret, operationalize, and monitor compliance with bank-specific and regulatory requirements
- Partner cross-functionally with Legal, Risk, Product, Customer Support, Bank Partnerships, and GTM teams to ensure new program product launches, marketing campaigns, and operations align with bank expectations and consumer compliance requirements
- Act as a strategic advisor on compliance issues, audit findings, and regulatory developments that impact assigned banks and programs
- Collaborate with Legal, Compliance, Customer Support, and other relevant stakeholders to ensure timely and effective issue remediation, including root cause analysis and implementation of sustainable controls
- Support the onboarding and ongoing management and oversight of programs with assigned banks (e.g., supporting due diligence reviews, periodic site visits, advising on appropriate risk mitigation measures and controls, etc)
- Help develop and refine internal policies, procedures, controls, and playbooks to ensure consistent application of regulatory and partner bank requirements across programs
Who You Are
- 5-7+ years of experience in a compliance role within a financial institution, fintech, payments company, or bank-focused consulting firm
- Strong knowledge of consumer compliance regulations, including Reg E, Reg Z, UDAAP, Reg DD, BSA/AML, and others
- Experience supporting or working directly with sponsor banks, BaaS platforms, and/or payments companies
- Demonstrated ability to manage complex stakeholder relationships and operate effectively in a cross-functional, fast-paced environment
- Strong project management and communication skills, with the ability to translate regulatory obligations into practical operational requirements
- Experience operationalizing and monitoring compliance programs, with a keen eye for risk and control design
- Comfort interpreting contractual language, policies, and guidance from regulators and bank partners
- Demonstrated understanding of regulatory expectations in financial services, fintech, or payments, including OCC, FDIC, FRB, and partner bank oversight models
Nice-To-Haves
- Certifications such as CRCM, CAMS, GRCP, or other relevant education
- Experience with program management or customer due diligence for fintech or payments programs
- Exposure to regulatory exams or audit readiness for BaaS models
- Prior experience managing partner bank relationships and oversight requirements
Your Manager
- Chance Burgess, Senior Director, Compliance Strategy & Business Intelligence
Typical Process
- Application Submission
- Recruiter video call
- Hiring manager video call
- Virtual “Onsite” consisting of 4-5, 45 min calls
- Offer!
Compensation and Benefits
Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:
- National: A baseline tier that applies to most of the geographic territory of the United States.
- Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA
- Premium Plus: A tier for the most expensive working areas, like the San Francisco Bay area and New York City.
Visit this page or consult with a Recruiter to determine which tier would be applicable to you.
When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:
- National: $121,500- $151,900
- Premium: $131,500 - $164,400
- Premium Plus: $143,000 - $178,700
We also believe in recognizing the contributions of our people. That’s why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.
Along with monetary compensation, Marqeta offers
- Multiple health insurance options
- Flexible time off – take what you need
- Retirement savings program with company contribution and after tax contributions
- Equity in a publicly-traded company and an Employee Stock Purchase Program
- Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
- Free therapy sessions, financial and professional coaching, and legal advice
- Monthly stipend to support our remote work model
- Annual “development dollars” to support our people growth and development
- Through Flex First, the freedom to live and work wherever you and your family thrive
About Marqeta
Marqeta is on a mission to change the way money moves. We’re one of the earliest enablers of embedded finance, a market opportunity sized up in the trillions. Our card issuing platform provides unprecedented flexibility and control for companies to issue cards, authorize transactions, and manage payment operations in real time. Marqeta is powering the most well known brands in the new economy (Block, Cash App, Affirm, Instacart, Doordash, Uber, Walmart, etc). You don’t need to be a Payments expert to join the Marqeta Team, let us help you with that. This is the opportunity of a lifetime to work with innovators around the world and unlock equitable financial access for all.
Marqeta’s Values
– Solve for the Customer: With a deep understanding of our customers’ business and empathy for their needs, we deliver products and services that drive their success. Earning and keeping their trust guides everything we do.
– Do What’s Right: Knowing businesses and livelihoods depend on us, we pursue solutions that disrupt responsibly and deliver high-quality results that our customers count on. We own our work from start to finish.
– Simplify and Innovate: We approach challenges with curiosity and take smart risks. Innovation comes from finding better, simpler ways to achieve extraordinary outcomes.
– Win as a Team: We succeed together by embracing diverse perspectives and pushing each other to raise the bar. We lead with humility and set aside hierarchy to work as a team.
– Make it Count: We drive forward with focus and agility. With a sense of urgency and purpose, we get the job done, and done right.
Equal Employment Opportunity, Accommodations and Privacy
Marqeta is an equal opportunity employer committed to an inclusive workplace that fosters belonging. We do not discriminate based on race, color, religion, sex (including pregnancy, lactation, childbirth, or related medical conditions), veteran status or uniformed service member status, age, national origin or ancestry, citizenship or immigration status, physical or mental disability, gender identity, gender expression, sexual orientation, genetic information (including testing or characteristics) or any other characteristic protected by applicable law. We also consider qualified applicants with criminal histories, consistent with legal requirements.
Marqeta endeavors to make reasonable accommodations for applicants with disabilities. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please submit this form with your specific accommodation request.
Personal data that is provided as part of the application and recruitment process is processed in accordance with the Applicant Privacy Notice. Additional information for California residents can be found here.
