Job description
Harbor is seeking a Consultant, Data Discovery and Management to join our growing team. The focus of this role will be to support a strong pipeline of legal hold and eDiscovery system implementations. This role is open to remote work in any US location, with a preference for those in Chicago, our headquarters, and where some of the Discovery and Data Management Team reside. In this role, you will be:
- Supporting multiple implementation engagements across different clients
- Participating in requirements gathering and solution design workshops with client leaders
- Helping prepare key project deliverables and documentation
- Configuring legal hold and eDiscovery systems and performing validation testing
- Performing data analysis and facilitating data migration activities with vendor resources
- Assisting with project management activities to ensure alignment with timelines, budgets, scope, resources, and quality standards
Responsibilities:
Client and Project Management
- Participate in client interviews, workshops, and presentations to gather and document business requirements, migration needs, and project specifications
- Support the mapping of business requirements to system and integration capabilities, identifying gaps and helping create custom solutions aligned with client objectives
- Conduct research on industry trends to inform project strategies, adding value to client engagements with relevant best practices
- Document and maintain project deliverables, including design documents, configuration logs, testing strategies, migration plans, training materials, deployment plans, and others
- Help develop and execute test scripts for user acceptance testing (UAT), collaborating with clients to address and resolve migration issues
- Participate in end user training and system deployment activities
- Serve as primary point of contact to client and third-party vendor representatives
- Drive project management activities to maintain alignment with project timelines, budgets, scope, resources, and quality standards for technology implementation
- Contribute to high-quality client communication by providing regular status updates, assisting with issue tracking, and supporting client expectations
Data Analysis and Migration:
- Work closely with the project team to analyze client data using Excel, SQL, and other tools
- Document field mappings, cleanup and transformation activities, and other key requirements needed for a successful migration
- Define and perform data validation checks during migration activities to ensure data integrity and compliance with project standards
- Liaise with data migration engineers to ensure clarity on requirements and troubleshoot any migration issues encountered
People and Team Development
- Participate in team efforts to enhance our methodologies, documentation, training, project delivery approaches, and tools
- Serve as a mentor or buddy to newly onboarded resources
- Participate in company-wide strategic initiatives
- Volunteer for company-sponsored community enrichment programs
Qualifications:
- 2-5 years of relevant experience in legal consulting, technology consulting, or eDiscovery services, specifically in a customer facing role advising clients
- Experience working on technology implementation projects as a business analyst, consultant, project manager, data migration specialist, or other similar role
- Hands-on experience using and/or administering Exterro, Relativity Legal Hold, M365 Purview, DISCO, Nuix, Reveal, Mitratech LegalHold, OpenText, or other similar systems
- Four-year undergraduate degree in Business, Computer Science, Legal Studies, Information Systems, Engineering, or a related field, or equivalent experience and education
- Demonstrated knowledge of the following areas: business requirements gathering, data mapping, workflow development, data migration, testing, or project management
- Working knowledge of any of following areas: Electronic Discovery Reference Model (EDRM), litigation, legal technology, data preservation, metadata, or data retention
- Permanent U.S. work authorization required
About Us:
Harbor is the preeminent provider of expert services across strategy, legal technology, operations, and intelligence. Our globally integrated team of 800+ strategists, technologists, and specialists navigate alongside our clients – leading law firms, corporations, and their law departments – to provide essential resources and invaluable insights. Anchored in a rich heritage of deep knowledge, steadfast relationships, and mutual respect, our unwavering dedication lies in shaping the future of the legal industry and fostering enduring partnerships within our community and ecosystem.
Harbor is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, civil union status, national origin, ancestry, age, parental status, disabled status, veteran status, or any other legally protected classification, in accordance with applicable law.
