Job description
Our why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the role (your why)
Are you ready to lead with impact? We’re looking for a dynamic Consulting Manager to provide strategic guidance and leadership in delivering our cutting-edge, Local Government ERP solutions to our clients. In this role, you’ll serve as a trusted advisor, ensuring successful implementation of complex ERP initiatives.
As a key leader, you’ll manage and mentor a high-performing team of consultants—fostering collaboration, driving innovation, and ensuring delivery excellence across projects.
If you have a strong background in ERP implementation, we want to hear from you—your expertise will be critical in helping our clients transform their operations.
What you’ll bring:
Consulting or Professional Services firm
Strong People Management Experience
Comfortable operating in an ERP project delivery environment
An ability to manage complex stakeholder, vendor and team relationships
Background in Local Government business processes
Ability to build and lead collaborative teams to achieve organisational goals and objectives.
Deep knowledge of ERP platforms such as SAP, Oracle etc
Experience in end-to-end ERP implementation
Strong understanding of core business processes in Local Government (Finance, Rating, Regulatory etc.)
What you will do:
Leadership of Consultants:
Team leadership - motivation / retention
Personal development, upskilling and training
Performance appraisals, management and one-on-ones
Financial Management:
Management of P&L and utilization and billable hours; seek to maximize revenue where-ever possible
Budget and forecast preparation; review of monthly accounts
Customer engagement
Communicate with customers at C-suite level leadership
Front projects from a delivery perspective alongside project managers, sales, product (where required) and executive
Sign off delivery plans included in sales proposals and contracts
Manage expectations regarding delivery timeframes with both customers and within Datacom
Sales support:
Assist the Sales/Presales teams with the development of quality proposals and bids
Present to prospects on implementation practices as required
Ensure continuity between sales and delivery, bridging the gap between what is sold and what is delivered
Development feedback:
- Continually provide feedback to the development teams regarding ease of product use, customer experience and efficiency of implementation to enable product improvements and reduced implementation timeframes
Culture and Benefits
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It’s our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
Our digital team is very flexible around how we work and fitting work around non-negotiable other commitments is important to us, including when we choose to come to the office.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
