Job description
Start ASAP. Work remote—from Puerto Rico. Get paid to help people.
We’re hiring 5 Schedulers based in Puerto Rico to support a growing healthcare program. This is a remote role, but you must be physically located in Puerto Rico.
You’ll be on the phones— outbound and inbound—helping members book appointments for in-home and telehealth services. You’ll also support the Spanish-speaking queue, so fluency in Spanish is a must.
This job’s all about accuracy, empathy, and follow-through.
What You’ll Do:
Make outbound calls to schedule and confirm appointments
Handle inbound calls from members, mostly in Spanish
Document all interactions in the scheduling system
Follow up with members if appointments are missed or need rescheduling
Make sure every call ends with a clear next step for the member
Flag any urgent issues to supervisors right away
What You Bring:
Experience in scheduling, customer service, or a call center
Comfortable speaking with people in both English and Spanish
Know your way around basic systems like CRMs or scheduling tools
Work well in a structured, fast-moving environment
Show up on time, every time— reliability is non-negotiable
Able to work PST hours from Puerto Rico, with a bit of flexibility
The Details:
Remote role (Puerto Rico only)
Start date: April 21
Full-time hours
Pay: $15–$17/hour, depending on experience
