Job description
PrudentRx is actively seeking YOU! A driven and friendly individual who leverages business acumen and emotional intelligence to assist with the data collection of both client and contract requirements. An approachable, reliable, and process-driven Contracts Administrator to ensure every detail of the contract life cycle is completed correctly. As a seasoned Contracts Administrator, you will have exceptional time management skills and a knack for working with internal and external stakeholders, providing superior client and customer support, while upholding our core values to be accountable, dependable, professional, and above all, service-oriented.
Position Details
- United States- Remote/Telecommute
- 8:00 am-5:00 pm Est.
- Equipment and hardware provided. Interviewing, orientation, and training are conducted virtually.
Responsibilities
- Procurement and contract management, assisting in drafting, negotiating and managing Copay Program Participation Agreement, Business Associate Agreement, Vendor Election Form, Statement of Work (SOW), and Data Release Letters
- Maintain awareness of contractual provisions and proper administration of contract specifications by monitoring them in the proper repository
- Produce, analyze, update, and summarize contract data during all stages of the contracting life cycle in Salesforce, Smartsheet, DocuSign, and all other relevant systems.
- Act as liaison between external stakeholders, BPMS, individuals, and internal teams to collaborate and inform
- Administer and manage all client and contract information, including NDAs and other new partnership materials
- Ensure the timely set-up of contracts requiring signatures for both client and senior management to review and execute in DocuSign. Work with Account Managers to ensure all client information is verified prior to implementation or go-live dates
- Oversee all client actions, including contract changes, continued communication, contract updates, and client terminations
- Develop and manage updates to new and existing Stander Operating Procedures (SOP) and working guides regarding contract processes and procedures
- Assist General Counsel in drafting amendment requests, authorization letters, etc.
- Identify and resolve contract issues, system issues, process needs, and provide appropriate and timely escalation of issues
- Assist the Billing department with the sending and receiving of New Client Information Packets
- Maintains a high degree of confidentiality at all times due to access to sensitive information
- Complete all necessary continued learning and training requirements per department and company needs
- Other essential duties as assigned
Qualifications
Required
- 3-7 years of contracts administration, management, or equivalent experience
- Excellent customer service skills
- Strong verbal and written communication skills
- Expert user of Microsoft Office Suite (Word, Excel, PowerPoint, Publisher)
Preferred
- College degree preferred
Benefits Eligible for benefits within 30 days
- Health (family)
- Dental
- Vision
- 100% Paid Parental Leave
- STD, LTD, Critical Illness, and Accident
- Company Paid Life Insurance
- Company Paid Holidays (6)
- PTO and rollover options
- Tuition Reimbursement
- 401(k) 100% company match up to 4% 90 days
Work From Home Requirements
The employee must provide their own reliable, high-speed internet with sufficient bandwidth (25/25mp) to execute all job functions. Additionally, the employee must provide a private workspace with a desk and chair, free from distraction.
Physical Demands and Working Conditions
Duties are performed primarily in a home office setting utilizing company-provided computer equipment. While performing the duties of this job, you will regularly sit and talk. The employee is frequently required to use their hands. Employees will occasionally be required to stand and walk.
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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