Job description
The Corporate Communications & Employee Engagement Coordinator plays a vital role in fostering a connected and informed culture at Included Health. Reporting directly to the Senior Manager of Corporate Communications, this role will be instrumental in both the smooth execution of our internal communications program and enhancing cross-team collaboration within the broader Corporate Communications function. They’ll be a key player in creating compelling content, managing engaging internal programs and events, and optimizing our communication channels. This role is crucial for boosting employee understanding, pride, and engagement across the organization, while also supporting the operational efficiency and integrated work of key Corporate Communications initiatives.
Responsibilities: Internal Communications & Engagement
- Program & Event Management: In partnership with the Senior Manager, tactically support the planning and execution of all internal communications programs and events, including All Hands Meetings, Employer Ambassador Program, intranet initiatives, and key message campaigns.
- Content Creation & Curation: Develop engaging and informative content, such as articles, announcements, and newsletters, that clearly communicate organizational updates, policies, and initiatives across key internal channels. Ensure all content is accurate, consistent, and aligns with Included Health’s mission and values.
- Channel Optimization: Manage and optimize internal communication channels and vendor relationships (e.g., intranet platforms, collaboration tools like Slack) to facilitate seamless information flow and maximize employee engagement and impact. Monitor channel effectiveness and implement improvements based on feedback and analytics.
Cross-Functional & Team Integration:
- Cross-Functional Collaboration: Partner with teams across Corporate Communications (e.g., social media, public relations, content, brand) to ensure aligned messaging and integrated campaigns.
- Stakeholder Partnership: Build strong relationships with key stakeholders across all departments and Employee Resource Groups (ERGs) to gather insights, support communication initiatives, and ensure a regular cadence of cross-functional input to inform and improve program priorities.
- Operational Support: Support the Corporate Communications leadership team in optimizing operational workflows and system management (e.g., Asana, content calendar) for the team, ensuring efficient information sharing and project coordination.
Measurement & Reporting:
- Impact Measurement: In partnership with the Senior Manager, establish clear metrics to measure the effectiveness of internal communication strategies and engagement initiatives.
- Performance Analysis: Prepare regular reports and analyses to evaluate communication outcomes, identify areas for improvement, and align internal communications metrics with broader Corporate Communications team KPIs.
Required Qualifications:
- Bachelor’s degree in Communications, Public Relations, Marketing, or a related field.
- 2+ years of proven experience in internal communications or corporate communications, ideally within the healthcare industry or a similarly regulated and fast-paced environment.
- Exceptional writing, editing, and verbal communication skills with a strong eye for detail and the ability to craft clear, compelling messages for diverse audiences.
- Proficiency in using communication tools and platforms, including Google Workspace, intranet software (e.g., Simpplr, Confluence), and project management tools (e.g., Asana).
- Ability to work collaboratively in a dynamic, fast-paced environment and effectively manage multiple projects simultaneously with competing deadlines.
- Passion for fostering positive employee experiences and a strong company culture.
The United States new hire base salary target ranges for this full-time position are:
Zone A: $55,000 - $71,500 + equity + benefits
Zone B: $60,500 - $78,650+ equity + benefits
Zone C: $66,00 -$85,800+ equity + benefits
Zone D: $71,00 - $92,950 + equity + benefits
This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health’s commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone’s unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.
Benefits & Perks:
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
Remote-first culture
401(k) savings plan through Fidelity
Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
Paid Time Off (“PTO”) and Discretionary Time Off (“DTO”)
12 weeks of 100% Paid Parental leave
Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
Work-From-Home reimbursement to support team collaboration home office work
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
