Customer Service Specialist at FreeUp

Summary

The job is for a Customer Service Specialist in the freelance marketplace FreeUp. The position offers flexible rates, schedules, 24/7 support, webinars, resources, and a Slack workspace to help build the freelancer's business, as well as a dedicated internal team for support.

Requirements

Prior experience as a customer service representative
Experience using word-processing software and tools (G-Suite, etc.)
Experience with CRM tools like Salesforce
Experience using VOIP
High-level organizational skills
Top-tier communication and collaboration skills
Strong internet connection
Excellent English communication skills (Verbal and written)

Responsibilities

Perform customer service duties as a virtual assistant freelancer

Benefits

Set your own hourly virtual assistant freelance rates
Set your own work from home schedule
24/7 support for freelancers
Webinars, resources, and a Slack workspace to help build your freelance business
A dedicated internal team who is here to support you and help you succeed!

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Summary

Requirements

Responsibilities

Benefits

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