Job description
About Hightouch
Hightouch’s mission is to empower everyone to take action on their data. Hundreds of companies, including Autotrader, Calendly, Cars.com, Monday.com, and PetSmart, trust Hightouch to power their growth.
We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Our new AI Decisioning platform goes a step further, allowing marketers to set goals and guardrails that AI agents can then use to personalize 1:1 customer interactions. Traditionally, only technical teams had the skills to access and use customer data. With Hightouch, every business user can deliver personalized customer experiences, optimize performance marketing, and move faster by leveraging data and AI across their organization.
Our team focuses on making a meaningful impact for our customers. We approach challenges with a first-principles mindset, move quickly and efficiently, and treat each other with compassion and kindness. We look for team members who are strong communicators, have a growth mindset, and are motivated and persistent in achieving our goals.
What else? We’re based in San Francisco but have team members all over the world. Our Series C put us at a $1.2B valuation, and we are backed by leading investors such as Sapphire Ventures, Amplify Partners, ICONIQ Growth, Bain Capital Ventures, Y-Combinator, and Afore Capital.
About The Role
We’re hiring our first Forward-Deployed Data Engineer to help our customers get the most out of their data. You’ll work directly with customer data teams to understand their business goals and design solutions that make our product more effective and impactful. In this role, you’ll act as both a trusted technical advisor and a strategic partner. Your work will have direct and visible impact by helping data and marketing teams work seamlessly together. Together, we’ll help our customers move faster, make better decisions, and turn data into real, measurable business impact.
What You’ll Do
- Translate prospect and customer business goals into actionable data models and workflows.
- Partner directly with customer data teams to understand their goals and technical landscape.
- Design and implement data solutions that are both scalable and easy to use by marketing teams.
- Troubleshoot complex data issues and guide customers toward best practices.
- Collaborate with internal teams to surface product feedback and influence roadmap priorities.
- Prioritize tasks across multiple customers while maintaining high quality and responsiveness.
- Contribute to internal tooling, playbooks, and knowledge sharing to uplevel the team.
- Measure and communicate the business impact of your work with customers.
- Support internal data engineering initiatives as needed, contributing to the stability of our own analytics infrastructure.
What We’re Looking For
- Strong SQL skills and experience modeling data in cloud data warehouses (e.g., Snowflake, BigQuery, Redshift).
- Hands-on experience with dbt or similar transformation tools.
- Experience designing data models intended for self serviceability by less technical users
- Experience optimizing complex data pipelines to reduce complexity/cost/latency
- Ability to work directly with stakeholders to translate business requirements into technical solutions.
- Comfortable working across multiple customer environments and adapting quickly to new contexts.
- Ability to communicate clearly with both technical and non-technical audiences.
- Strong analytical thinking and a track record of shipping impactful, scalable solutions.
Bonus If You Have
- Experience working on an internal data team AND a customer facing role.
- Experience working with the Hightouch product.
- Experience working with B2C marketing teams.
The salary range for this position is $160k-$180k per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.
