Job description
Deal Desk Analyst Job Description
Deal Operations is a high collaborative, global team at the forefront of GHX’s commercial process supporting sales from RFP to invoicing. This growth minded team drives scalable, repeatable processes to allow maximum deal velocity with the goal to exceed revenue targets, ensure accuracy and reduce risk in a highly dynamic environment. Deal Operations collaborates cross-functionally as the coordinator between Sales and Legal, Revenue, Implementation, Product and Technology to align teams around complex and non-standard deal terms.
GHX is looking for a Deal Desk Analyst to join Deal Operations as part of our Deal Desk team. The Deal Desk Analyst will be responsible for supporting assigned deals to understand and advise on deal scope, coordinate system entry with Deal Desk Specialist, if applicable, and own deal review and approval. The Deal Desk Analyst will coordinate cross-functionally on complex and non-standard terms, own accurate system entry and documentation, and ensure alignment throughout the sales cycle in partnership with Senior Deal Desk Analyst/manager as necessary. The Deal Desk Analyst will serve as the point of contact for assigned sales team(s)/rep(s) with a focus on building relationships, addressing questions, and supporting sales training around quoting processes. Additional opportunities exist for reporting and data analytics, process improvement and documentation, and ad hoc projects as requested.
The ideal candidate is self-motivated, growth minded, and thrives in a highly-dynamic environment. Additionally, the candidate must be an individual who has strong organizational skills with the ability to manage priorities and execute in a fast-paced environment with strong attention to details. We are seeking a team player and effective communicator who enjoys collaborating to solve commercial and deal challenges.
Role Responsibilities
Support alignment cross-functional on deal structuring, processes, and policies with support from Senior Deal Deak Analyst/manager on complex scope.
Analyze account, asset, and contract data along with deal structure and explain commercial and business implications to Sales.
Manage requests for quote support and review/approval processes for standard scope and triage complex scope with Senior Deal Deak Analyst/manager on complex scope within set SLA.
Partners with sales and manager to advise on optimal deal structure, discounting best practices, and standard commercial terms.
Support the construction of customer ready quotes that comply with business policies and requirements.
Research and consider account, asset and contract data in the evaluation and strategy for deal structuring.
Ensure all non-standard commercial terms are reviewed, approved and properly entered/documented in systems in accordance with business requirements in partnership with Senior Deal Deak Analyst/manager.
Provide downstream commercial teams with content and clarification on complex deal structure as how it relates to contracting, invoicing, and financial impacts.
Help build tools and resources to improve Sales efficiency in deal-making and proposal building processes.
Support the creation or revamp of training materials and support sales training.
Identify opportunity for process improvement, and in conjunction with leadership implement solution to increase efficiency and accuracy.
Assist with CPQ process enhancements and process documentation as assigned.
Attend and participate in Sales QBRs, forecast calls, and assigned regional meetings.
Champion GHX’s Values and Core Behaviors in your work. Values = Collaborate, Innovate, Inspire, and Grow. Core Behaviors = Stand for Customer, Value People, Speak with Candor, Focus on What Matters & Deliver Impact, Step Up and Own It, and Seek the Frontier.
Ad hoc tasks, as assigned.
Role Requirements
- Bachelor’s degree in business, accounting, operations, or related field.
- 4+ years’ experience in a Deal Desk, Quoting, Sales or Revenue Operations role.
- Understanding of SaaS deal structure, including ability to advise on booking ramifications based on deal scope.
- Experience using a CPQ and CRM.
- Comfortable operating under pressure/with a sense of urgency or in a high-growth business.
- Strong written and verbal communication skills
- Problem-solving mentality, with an ability to independently navigate internal resources and escalate as necessary.
- Agile and adaptable to quickly adjust to commercial changes that impact deal structure standards.
- Working knowledge of commercial processes
- Strong analytical and problem-solving skills
- Ability to work effectively within a team and cross-functionally
- Strong time management skills and organization skills with ability to manage a large account base and prioritize to meet goals
- Self-starter with a can-do attitude
Preferred Experience
- Experience in the Healthcare Industry
- Experience within a B2B sales
- Excel and reporting skills.
- Experience with Conga CPQ (Apttus) and Salesforce (CRM) specifically.
- Ability to build effective cross-functional partnerships and explain changes to policies and procedures in terms other teams will understand.
- Active listener and comfortable engaging in challenging conversations
The compensation for this role is:$71,000- $94,600
The base salary range represents the anticipated low and high end of the GHX’s salary range for this position. Actual salaries will vary based on various factors, such as the candidate’s qualifications, skills, competencies and proficiency for the role. The base salary is one component of GHX’s total compensation package for employees. Other rewards and benefits include: health, vision, and dental insurance, accident and life insurance, 401k matching, paid-time off, and education reimbursement, to name a few. To view more details of our benefits, visit us here: https://www.ghx.com/about/careers/
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GHX: It’s the way you do business in healthcare
Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes.
GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions.
It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe.
Disclaimer
Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, “GHX”) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement.
GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX’s employees to perform their expected job duties is absolutely not tolerated.
