Job description
TrustYou is a leading AI-driven hospitality platform dedicated to transforming guest experiences and empowering businesses to thrive. With a multicultural team of over 150 professionals working remotely across the globe, we are on a mission to help companies grow by achieving customer excellence.
At TY, our culture continually evolves and is shaped by the people who work here. We embrace an open feedback culture, focusing on continuous improvement and customer excellence.
Every team member’s unique voice contributes to our collective success, fostering an environment where we test, learn, and improve together.
Our products enable our customers to make guests happier, increase customer lifetime value and save unnecessary costs.
Customer Experience Platform (CXP): AI-powered insights for exceptional guest experiences. Improve service quality based on surveys and reviews across the web, respond to all feedback with the help of AI, and market your reputation.
Customer Data Platform (CDP): AI-powered customer data management for more direct bookings. Merge and master customer data, manage consent, and transform insights into effective marketing, personalized journeys, and higher lifetime value.
AI Agents: Intelligent, always-on agents that boost productivity and reduce operational costs. Available 24⁄7, they provide instant, personalized recommendations, answer inquiries, and optimize direct booking conversions.
Learn more about TrustYou at www.trustyou.com
If you share our passion for customer happiness and believe in the power to make an impact, you’re in the right place. Join us in our mission to revolutionize the hospitality industry through innovation and excellence.
Position: Director Business Development - APAC (m/f/d)
Location of the role: SIngapore (Remote)
As the Director Business Development APAC you are responsible for generating revenue through sales of our hospitality software and strategically managing the enterprise sales efforts to maximize revenue within the APAC region.
In your role, you will make an impact by….
- Strategically managing efforts to exceed goals and quotas, building a key, sustainable pipeline to help drive new business
- Managing the full sales cycle, writing and negotiating proposals for clients
- Creating awareness of TrustYou’s products and establish TrustYou as the market leader in your designated sales area
- Attending tradeshows and other relevant industry events in the APAC region
- Updating all sales prospecting notes and client outreach activities into company CRM system Salesforce
- Informing existing clients about new features and products of TrustYou’s product roadmap
You are a perfect fit, if you have…
- Distinctive sales experience within the hospitality industry
- Experienced in selling SaaS
- Self starter and hands-on mentality
- Skilled at establishing strong professional relationships with customers on different levels
- Ability to thrive under pressure
- Strong contract negotiation and closing skills
- Salesforce.com experience preferred
- Willingness to travel
And most importantly, what’s in it for you…
- Working in a global, diverse, and collaborative team
- Flexible working hours allowing you the freedom to shape your work-life
- Remote-friendly environment and budget for home office equipment
- On-going career development, training, and coaching
- Six days for learning & development
- Celebrate in style at our team events (in-person and virtually)
- Social benefits and perks based on location
P.S. TrustYou is an equal-opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees regardless of gender, background, religion, orientation, age, or ability.
If you are excited about this opportunity, join us! We look forward to your application and getting to know you.
