Job description
Be a part of the team building the future of healthcare!
Firefly Health is building a revolutionary new type of comprehensive health “care and coverage,” powered by a relationship-driven care team, a trusted virtual and in-person clinical network, and our proprietary technology platform.
Founded by experienced clinicians and technology leaders, Firefly Health is on a mission to deliver clinical and financial health through joyful, always there care. We are flipping the script on what it means to be a health plan and actually providing a true health benefit to members.
We are intensely focused on optimizing the physical + mental + financial wellbeing of those who want (and deserve) something better than the status quo. If you are ready to roll up your sleeves and take on our audacious mission, we would love to hear from you.
Your Role
As a Director of Product Management, Health Plan at Firefly, you will play a pivotal role in shaping our health plan products and services. You will work cross-functionally with Operations, Engineering, UX Design, Analytics, Sales & Marketing teams to develop solutions that enhance our value propositions, streamline operations, improve provider and member engagement, and drive business growth. This is a unique opportunity to make a significant impact in a dynamic startup environment.
You will:
- Lead the end-to-end product development lifecycle, from ideation and requirements gathering to prioritization, launch and iteration.
- Develop a deep understanding of Firefly’s health plan offering, including key value propositions and opportunities for market differentiation.
- Champion a member-first approach, leveraging user research, feedback loops, and engagement metrics to optimize plan offerings and service delivery.
- Collaborate with crossfunctional stakeholders to design and deliver innovations to our plan offering and operations which improve outcomes and member experience while reducing total cost of care.
- Work with Marketing to develop collateral for external use & internal training.
You’d be a good fit if you have:
- 7+ years of experience in product management, preferably in health plans, healthcare technology, or tech-enabled services.
- Strong ability to translate business needs into actionable solutions and roadmaps.
- Proven track record of launching and managing successful healthcare-related products in a fast-paced startup or growth-stage company.
- Experience working with agile development methodologies and cross-functional teams.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong communication and collaboration abilities, with the ability to influence stakeholders at all levels.
- Familiarity with healthcare regulations (e.g., ERISA, HIPAA, etc.), data analytics tools, A/B testing, and user research methodologies.
- Experience in health plan administration, provider network management, or member engagement solutions is a plus.
Our office is in Watertown, Massachusetts, but we’ve developed a robust remote working structure to give us more geographical flexibility while hiring for many positions. This role, which is primarily remote, will require travel several times a year for planning and team building.
Firefly is an equal opportunity employer. We value diverse backgrounds and perspectives. We’re committed to building and sustaining an inclusive workplace culture where individuals are treated with dignity and respect. All employment is decided on the basis of qualifications, merit, and business need. Firefly is an E-Verify employer.
