Director of Social Commerce

🇺🇸 United States - Remote
📢 Marketing🔴 Director

Job description

Freebird is building the smoothest, fastest, and most effortless shaving experience on earth — and we’re just getting started. We’re a profitable DTC-first and soon-to-be omnichannel brand with 50,000+ 5-star reviews, obsessive customers, and an all-star team focused on unlocking our next wave of growth.

Now, we’re launching one of our biggest growth bets yet: TikTok Shop + Creator-Led Affiliate Commerce.

We’re looking for a scrappy, strategic, performance-obsessed Director of Social Commerce to build and scale this channel from $0 to $1M+/month.

The Role

This is a rare chance to own and scale a top-priority growth channel with full leadership backing. You’ll be responsible for building our TikTok Shop engine, recruiting and activating 500–1,000+ creators and affiliates, and turning short-form content into a revenue-generating flywheel. You’ll lead strategy, ops, and team-building to grow this into a major revenue channel for Freebird.

What You’ll Do

🚀 Launch & Scale TikTok Shop

  • Own GMV, CAC, and contribution margin targets for TikTok Shop
  • Build the playbook from scratch and optimize for speed, scale, and ROI
  • Coordinate Spark Ads with paid team to boost winning content

👥 Build & Lead the Creator Affiliate Engine

  • Recruit, onboard, and activate hundreds of TikTok creators and affiliates
  • Create and manage a tiered affiliate system with commissions, bonuses, and performance unlocks
  • Build a tight-knit community (Slack/Discord) with weekly updates, incentives, and content sharing

🎥 Drive Content & Creative Flywheel

  • Oversee 100–500+ videos/week across creator network
  • Identify top-performing content and amplify through Spark Ads
  • Feed learnings into Paid Media and Creative Strategy teams

📈 Run Ops, Systems, and Performance

  • Build backend systems for tracking, reporting, payouts, and product seeding

  • Set up dashboards by creator, content, spend, and GMV

  • Hire and manage offshore team to scale operations (e.g. outreach, sample shipping, reporting)

  • 3–6+ years in growth marketing, influencer/creator strategy, or affiliate marketing

  • Deep understanding of TikTok Shop, creator marketing, and short-form video performance

  • Proven experience recruiting and managing hundreds of creators

  • Strong operator: organized, systems-driven, excellent at execution and scale

  • Obsessed with numbers: CAC, ROAS, GMV, CVR, retention

  • Clear communicator and natural community builder

Bonus Points

  • Experience running Spark Ads or TikTok Shop directly
  • You’ve scaled an affiliate program or TikTok creator engine from scratch
  • You’ve worked at a fast-growing DTC brand
  • Rolodex of creators, affiliates, or past UGC partnerships

Why Freebird

  • Be part of a rocketship brand in growth mode with massive untapped opportunity
  • Own a critical growth channel with full executive support and budget
  • Work with a world-class growth, product, and creative team that moves fast and executes at a high level
  • Shape the future of how creators drive commerce and build a first-of-its-kind engine
  • Uncapped growth opportunity — this role can evolve into a senior leadership position

Compensation & Benefits

  • Competitive salary + performance-based bonuses
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Unlimited PTO & flexible work hours
  • Fully remote team
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