Job description
Are you a Dutch speaker with a passion for technology and customer care? Become a Customer Success Advisor for one of the world’s most innovative tech companies!
This role focuses on after-sales support and customer experience. You’ll help clients solve technical issues, guide them through their digital journey, and ensure their satisfaction long after purchase.
Key Responsibilities
Provide top-level after-sales support to Dutch-speaking customers via phone, chat, and email.
Assist with troubleshooting, software navigation, and security settings.
Handle Apple ID, password recovery, and account management requests.
Advise customers on optimizing their devices and services.
Ensure a high-quality customer journey by resolving issues efficiently.
Collaborate with technical teams when needed to ensure case resolution.
Native or near-native Dutch speaker with fluent English (B2+).
Customer support or tech support experience is preferred.
Strong problem-solving skills and a genuine interest in technology.
Ability to multitask and manage time effectively.
Flexible with schedules (shifts may include evenings/weekends).
Competitive salary package (14 salaries/year).
Performance-based bonuses & relocation support if moving to Greece.
Ongoing training and certification opportunities.
Remote work from anywhere in Greece with provided equipment.
Multicultural team & international career exposure.
Free Greek language classes and career growth programs.
