Job description
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
Engineering Manager, Payment Processing
The Community You Will Join
The Payments organization at Airbnb enables people anywhere in the world to frictionlessly exchange money with easy to use payments services. It is a core strategy to fulfill Airbnb’s mission to belong anywhere. We are building a world-class payments platform that moves billions of dollars, in 191 countries, with 75+ currencies, through a complex ecosystem of payments partners. We build and maintain our own in-house global payments platform because no solution exists with the global reach needed. As the platform grows we’ll be adding new payment partners, global licenses, compliance and regulation controls, and building new payment experiences for our guests and hosts.
Payments Processing within Payments, is the payment gateway and core platform of the Airbnb Payments ecosystem. We are the team that connects Airbnb to the outside world of payment processors for the execution of any payment anywhere reliably, accurately, conveniently, and cost-effectively.
The Difference You Will Make
Our platform integrates with 19 different Payments Service Providers and moves billions of dollars on an annual basis. We’re looking for an Engineering Manager to build and lead the team that will be responsible for designing, architecting and maintaining Airbnb Payment Gateway systems. With our growing expansion of products we see Global and Local Payments methods playing a major role in conversion, approval rates and cost-effective drivers for Airbnb, and this role will help oversee expansion of this platform immediately and over the next several years
A Typical Day
This role requires heavy cross-collaboration with teams across other Platform organizations (Payments, Finance, Partnership) and functions (Product Management, Operations, SOX) to inform, validate, track and influence the implementation and maintenance of the payments platform. This team is currently growing, and the scope includes opportunities to build deeper infrastructural services to provide a platform with which we can easily fulfill business requirements, and offer payment services to people anywhere in the world in a compliant, reliable and cost-effective manner.
Core aspects of the role include:
- Setting and communicating strategy and direction of the team to evolve and maintain current payment systems.
- Refining team processes and work divisions to enable effective prioritization, planning, and communication of the team’s sprint commitments
- Building relationships and working rhythms across peers and stakeholders in both India and the US
- Collaborating with organization Staff and Sr. Staff engineers to assist team in aligning architecture trade-offs
- Coaching and mentoring the team with empathy to do their best work while growing in their roles & responsibilities
- Creating deliberate plans and opportunities for addressing technical debt & quality, facilitating learning, and encouraging cultural engagement
- Participating in India site level and global initiatives to create a strong Payments organization
Your Expertise
- 3-5+ years of experience as an Engineering Manager, with 9+ years of industry experience with a BS/Masters or 6+ years of industry experience with a PhD
- Strong coding abilities and experience with architectural patterns of large, high-scale applications.
- Experience architecting, building, and maintaining highly available services in a large service-oriented architecture (SOA).
- Familiarity with patterns, libraries and frameworks for building and testing services, and service-to-service communication.
- Expertise proactively managing and communicating dependencies across parallel tracks of work and cross-functional stakeholders
- Demonstrable experience creating expectations, coaching, and mentorship plans for ICs
- Comfortable independently establishing and validating priorities and direction in the absence of Product Management
- Track record of contributing to Technical Quality practices and roadmaps for the organization
- Experience managing distributed teams of varying experience levels
- Experience managing and interacting with geographically distributed teams and partners is a plus
- Previous experience building payment systems is a plus
Your Location
This position is India - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager.
Our Commitment To Inclusion & Belonging
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: [email protected]. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process.
We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application.
