Job description
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CPT-9393 English-French Bilingual VA
REQUIRED SERVICE: Bilingual Business Support VA
REQUESTED EXPERIENCE TIER LEVEL: Junior Level
MIN. HOURS/WEEK: 20 hours/week
SHIFT TIME ZONE: Montreal, Canada (EST preferred)
SHIFT HOURS: 4 hours/day, with potential to increase
SHIFT DAYS: Monday to Friday
Number of VAs: 1
GENDER PREFERENCE: N/A
LANGUAGES SPOKEN/PREFERENCE: English and French
ACCENT PREFERENCE: Neutral
REGION PREFERENCES: N/A
We’re a Montreal-based service business specializing in residential gutter cleaning, maintenance, repair, and installation. We also provide related services such as window cleaning and air duct maintenance. As the business grows and shifts to remote management, we’re looking for a reliable, proactive Virtual Assistant to support client communications and help streamline day-to-day operations.
RESPONSIBILITIES:
- Answer inbound calls from prospective clients in both English and French
- Provide service information and perform sales over the phone
- Generate price estimates using tools like Google Maps
- Schedule jobs and coordinate bookings
- Forward qualified inquiries and exceptions to the owner
- Maintain accurate call logs, lead follow-ups, and status reports
- Manage online reviews and client feedback
- Assist with light admin tasks such as payroll, invoicing, and tracking expenses
APPLICATION SOFTWARE KNOWLEDGEABLE/REQUIRED:
- Fluent in English and French (spoken and written)
- Sales experience preferred, especially in service-based industries
- Strong phone etiquette and customer service orientation
- Tech-savvy with experience using Google Workspace, VoIP systems, and CRM tools
- Ability to work independently, stay organized, and manage time effectively
- Experience with Google Maps or online property viewing for quoting is a plus
- Basic knowledge of bookkeeping or payroll tools is an asset
Want to work with this amazing client? Apply now and join 20four7VA! Join the remote world, today.
What we offer:
- Competitive rates
- Weekly payments
- Annual rate increase (based on performance)
- Paid time off
- Paid holidays
- Various open roles are available
- Free training and upskilling
- Constant support and guidance from managers and mentors
- Clear schedules and guidelines
- A vibrant community always ready to support you
- And more!
