Job description
At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
As an Enterprise Solutions Engineer at Vanta, you’ll be leading the technical discussion with our mid-market customer base & VIP logos side-by-side with our Enterprise Sales team. Your main goal, ensure there’s nothing stopping our customers from realizing the fullest value with Vanta in pursuit of their own security goals and successful customer retention.
At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it.
You’ll be an integral part of the Enterprise team, working post-sales to consult and create innovative solutions for our customers. Your attention to detail focused on customer needs will drive stickiness and ensure customers are realizing value from onboarding through adoption, culminating with renewal year-over-year. This will ultimately improve retention and overall success of our Sales teams and customers while helping to collect customer references, case studies, and product feedback to influence product roadmap.
What you’ll do as a Enterprise Solutions Engineer at Vanta:
Own the technical relationship with our customers, including:
Partnering with Customer Success Managers to provide prospects with a seamless onboarding and adoption experience with a focus on key integrations across their cloud infrastructure, version control and security systems
Supporting and assisting the Success team with aspects of the process including security reviews, implementation plans, technical qualification calls, and quarterly business reviews
Promptly respond to inbound questions and other support requests from the Customer Success teams
Develop a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape
Listen carefully to customers to provide market feedback to the product team and help prioritize functionality needed to drive opportunities within our Mid-Market & VIP segment
Build product examples, documentation, and other critical resources for our customers side by side with product, Success, and other stakeholders
Cultivate an environment of teamwork, openness, creativity, and continuous improvement
Creatively identify and help drive new programs to improve the pre to post-sales transition
How to be successful in this role:
3-5 years of customer-facing, technical experience as a Solutions Engineer, Sales Engineer or equivalent title
Hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud application architecture
Strong project management skills with a proven ability to operate in a startup environment that lacks structure of a larger organization
You are creative, curious. technical, and naturally persuasive
You are detail-oriented and organized
You love listening to customers, discussing strategy with colleagues, but also diving into the weeds
You can interact with various titles and roles within an organization including the technical and security-minded, plus executives within large companies
General knowledge with a scripting language (Python, Ruby, Bash, and JavaScript) and a desire to expand those skills
Familiarity with REST API development and service integrations is a plus
Ideally has prior B2B SaaS experience
What you can expect as a Vantan:
Industry-competitive compensation
100% covered medical, dental, and vision benefits with dependents coverage
16 weeks fully-paid parental Leave for all new parents
Health & wellness and remote workplace stipends
Family planning benefits through Carrot Fertility
401(k) matching
Flexible work hours and location
Open PTO policy
11 paid holidays in the US
Offices in SF, NYC, London, Dublin, and Sydney
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.
#LI-remote
At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.
About Vanta
We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security.From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world’s leading Trust Management Platform, our vision remains unchanged.
Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that’s real-time and transparent.
