Job description
About RELEX:
RELEX Solutions create cutting-edge supply chain and retail planning software. Within our platforms, we have the power and potential to increase adaptability, efficiency, and sustainability in the consumer goods and retail value chain. Our impact is tangible; from sustainability and eliminating waste to delighting customers and delivering great tailored tech solutions, we’re curious and passionate challenge-seekers creating the future of retail today.
We’re currently a global team of 2100+ employees working from offices in the US (Atlanta), UK, Germany, Sweden, Norway, Denmark, France, Italy, Spain, Portugal, Singapore, Australia, and our headquarters in Helsinki, Finland. We work in small teams where everyone’s input is valued. We’re passionate about what we do, we like putting our skills to the test, and we make sure we have fun during the process — because life is supposed to be fun .
Opportunity Overview:
The Field Strategist will be aligned to a specified group of Account Executives in a defined sales territory (e.g. East or West in North America) to support them in developing account roadmaps and deal strategies as well as evangelizing the RELEX product offering and value proposition to prospective customers in the retail and manufacturing industries. The Field Strategist will support the Account Executive in qualifying new opportunities and playing a critical role in the various activities such as detailed needs analysis and requirements gathering, defining winning themes, creating the business case, responding to RFx, collaborating with Solution Principals on use cases and solution demonstrations, creating and delivering presentations at various levels of the organization including the C-level suite.
The Field Strategist leverages their extensive retail and manufacturing industry knowledge (business process and industry best practices) to effectively position the RELEX solution to address the prospect’s needs and challenges. A critical component is translating the prospect’s needs to the value the underlying RELEX solution offering can enable. You will be responsible for collaborating with the prospect to create a business case and ROI model and presenting this at all levels of the organization.
NOTE: This is a fully remote position which requires travel (up to approx. 50%) and will support the West Region of North America, which includes the Central, Mountain, and Pacific time zones.
Therefore, you will preferably live and work remotely in one of these time zones and near a major airport for ease of travel.
Competencies and Responsibilities:
PROOF OF CONCEPT: We are often asked to provide a POC which can be delivered in a variety of ways based on the prospect’s needs and timing:
- Live Pilot
- X-Ray Analysis – a digital twin simulation of their historical performance within RELEX to support the detailed analysis of RELEX capabilities
- Demo with prospect data
- Strategic Value Assessment (SVA) or business case
We need to guide the prospect in the correct direction that suits them, will position us best to win the case, and makes best utilization of our organizational resources. The Field Strategist will work closely with the Account Executive and Solution Principal to determine the best approach for the prospect. The Field Strategist is directly responsible for Strategic Value Assessment/Business Case activities and deliverables. The Solution Principal is directly responsible for leading and coordinating the Live Pilot, X-Ray Analysis and Demo with the Field Strategist playing a critical supporting role.
SALES MATERIAL: We constantly want to develop our material and customize based on customer interaction. You will need to utilize the bank of material available, while also being able to create variations and slides/material unique to certain customer/prospect engagements.
COMMUNICATION: Presenting to all levels of an organization from business users, stakeholders to the C-level suite is a critical element to the Field Strategist role. This includes a variety of engagements such as initial qualification discussions, supporting detailed needs analysis and demonstration sessions as well as delivering the value assessment/ROI results to prospects. Additionally, you will support the Account Management team in presenting to existing customers in the semi-annual business reviews. Another role will be Reference Management. We need to compile and manage potential prospect requests globally and within the Americas market. You will take on responsibility of assisting in identifying best fit references with current customers who are going to express their experience of RELEX in the best way for the potential customer.
INTERNAL INTEGRATION: Within presales we need to make use and interact with all our functional groups. The following are most relevant:
- Professional Services
- Sales to Project Transition is essential – we need to convey the needs and scope of the project
- We need to utilize professional services for their approach to projects in general and best practices with our current customers
- Presales Analytics
- For RFx, Analysis Projects and custom configuration, we need to work closely with this team as it relates to RFx responses as well as X-Ray (Proof of Concept) projects.
- Product Strategy, Product Management
- We need to make best use of new features and help contextualize them within a sellable product to the potential customers
PROFESSIONAL SKILLS + STRENGTHS:
• Broad industry expertise in retail and/or manufacturing
• Detailed understanding of retail and/or manufacturing business process and application landscapes
• In-depth knowledge of competitors
• Experience building business cases and ROI models
• Possess leadership skills and a willingness to mentor peers
• Excellent communication and presentation skills
• Value selling – translate the prospect’s issues/pain points to the value and ROI RELEX will deliver
• Flexible and adaptable approach – being able to communicate advanced logic to a broad audience
• Comfort with travel across the US and Canada when needed
Our US Office:
RELEXians can be found around the world, and while we have team members working in 30+ states, here, our main office is in Atlanta, Georgia. With a new, inviting, and modern office space in Colony Square, when you’re not travelling to customers or working from home, you can explore all there is to do in the area or bring along your pet for a change of scenery. Your future colleagues champion our world-class product and value our approach to flexibility and work-life balance. Our transparent culture is second to none, so don’t be surprised at our impressive development and progression opportunities!
Across RELEX, our people are supported and rewarded. In the US, we go even further. As well as:
- Competitive compensation
- The choice to work wherever and however you are most productive
- 15 days of paid time off, 12 paid sick days, and 13 company holidays
We also offer up to 2 paid volunteer and charity days a year, a generous $500 work-from-home stipend and maternity and paternity leave that covers 12 weeks at full pay (after that, you can take time off unpaid or use your vacation days – it’s up to you). And of course, we offer all standard health benefits with various plans to choose from. But that’s not all.
We’re always ready to welcome new RELEXians to our team because your enthusiasm and expertise allow us to keep innovating and creating the future of planning for retail and consumer brands. If you’re ready to be part of our growth, apply now.
More about RELEX:
RELEX is trusted by leading brands including AutoZone, Sprouts, PetSmart, and Vita Coco, and has offices across North America, Europe, and the Asia Pacific region.
Being part of RELEX means being heard, feeling valued, and knowing that you can be yourself because you belong. We believe in actions, not words, regarding diverse hiring and employment practices. We take DE&I seriously. We champion and benefit from global diversity. We’re creating and evolving our culture to welcome everyone and value every idea.
RELEX Solutions is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Are you the one we’re looking for AND is this opportunity to join the best Supply Chain SaaS provider in the industry what you are looking for? If yes, apply today!
