Guided Learning and Journeys Consultant

at Shuvel
🇺🇸 United States - Remote
👥 Human Resources🔵 Mid-level

Job description

Greetings!

Our client Navy Federal Credit Union is the world’s largest credit union with over 10 million members, over $149 billion in assets, and over 23,000 employees.

Our client is seeking an Oracle HCM Guided Learning and Journeys Consultant-15789-Hybrid in Vienna VA. You seem to have a rock-solid profile and your overall background seems to be a great match for the position.

Please review the below information for clarity on the position description.

We are seeking a highly experienced Oracle HCM technical functional consultant/analyst for the Oracle Guided Learning, Journeys, and Guided Journeys modules. This position will join our HR Technology team and partner to deliver best-in-class solutions by providing strategic recommendations and delivering new content and features focused on these modules.

Key Responsibilities:

  • Support the development, implementation, and on-going support of Human Capital Management (HCM) system Oracle Cloud Guided Learning (OGL) tool; assure stability and performance of the products and platforms across production and nonproduction environments

  • Support the OGL product design sessions to gather, understand, and analyze business requirements to configure content, create Base Guides, build & test new OGL items in Testing POD and Production POD

  • Identify and support OGL service maintenance schedule; leveraging internal and external resources/tools to solution, resolve issues, and ensure system best practices are utilized in system architecture and design

  • Support HCM releases to align content within OGL to support new Oracle Cloud features/functionality

  • Provided recommendations and develop solutions to enhance user adoption and the employee experience of Oracle Guided Learning content.

  • Collaborate with peers to identify opportunities to enhance user adoption and the employee experience of Oracle Guided Learning content. Deliver identified solutions.

  • Work Oracle SRs and communicate updates to peers.

  • Monitor and analyze usage data from Oracle Guided Learning.

  • Provide training and support to HR Technology team on Journey and Guided Journey best practices.

  • Share recommendations for Guided Journey usage and implement approved recommendations.

  • Troubleshoot OGL and Journey related issues and provide expert-level recommendations for system enhancements.

  • Maintain documentation and training materials to support user adoption and compliance.

  • Excellent communication, organizational, and stakeholder management skills.

  • Exceptional problem-solving and project management skills.

Qualifications:

  • 5+ years of hands-on experience with Oracle Cloud HCM, with a strong focus on Oracle Guided Learning, Journeys and Guided Journeys.
  • Deep understanding of Oracle Guided Learning tools, including content creation and contextual help integration.
  • Proven track record of designing and deploying complex, multi-step Oracle Journey
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