Job description
Sword Health is on a mission to free two billion people from pain.
With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.
Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.
We are looking for a Head of Communications to lead Sword Health’s global communications strategy across public relations, corporate communications, executive visibility, crisis management, and internal communications. Reporting to the VP and Head of CEO Office, this role will be instrumental in shaping Sword Health’s voice, strengthening our brand reputation, and amplifying our story to members, employers, partners, media, and the broader healthcare community.
What you’ll be doing:
- Build and own Sword Health’s global communications strategy across earned, owned, and shared channels.
- In partnership with the CEO, lead all external communications efforts including media relations, press releases, and proactive storytelling.
- Manage crisis communications and sensitive reputational issues, providing executive counsel and strategic direction.
- Partner closely with executive leadership to craft and elevate their public profiles through speaking engagements, awards, bylines, and interviews.
- Develop internal communications programs that inspire and align employees around Sword Health’s mission and values.
- Collaborate cross-functionally with Marketing, Brand, Product, Legal, and People teams to ensure message consistency and alignment.
- Manage PR agency partners and other external vendors, ensuring results are aligned with business goals.
- Measure and report on communications effectiveness and brand perception.
What you need to have:
- 8+ years of experience in communications, including experience leading global communications for high-growth technology or healthcare companies.
- Deep expertise in media relations, crisis communications, executive communications, and internal communications.
- Proven track record of securing high-impact media coverage and driving brand narratives.
- Exceptional written and verbal communication skills with an ability to distill complex concepts into clear, compelling messages.
- Experience working with C-level executives and influencing at all levels of the organization.
- Ability to work effectively in a fast-paced, dynamic, and highly collaborative environment.
- Strong judgment, discretion, and a proactive mindset.
US - Sword Benefits & Perks:
• Comprehensive health, dental and vision insurance*
• Equity shares*
• Discretionary PTO plan*
• Parental leave*
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family
*Eligibility: Full-time employees regularly working 25+ hours per week
Portugal - Sword Benefits & Perks:
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Unlimited vacation
• Snacks and beverages
• English class
• Unlimited access to Coursera Learning Platform
*US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.
*Please note that this position does not offer relocation assistance. If in Portugal, candidates must possess a valid EU visa and be based in Portugal.
SWORD Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
